Malaysia
Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can, and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.
ABOUT CAPCO
Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.
Senior UX Designer
Job Overview:
We are seeking a talented and driven UX Designer to join our Corporate Banking Customer Experience (CX) team. The ideal candidate will have a strong understanding of corporate banking, particularly around platforms, entailing message centre, notifications, information architecture, Cash and Trade products and experience working on client-facing projects within financial institutions or fintechs. Proficiency in Figma for prototyping and design is essential, as well as a strong grasp of design systems and design system governance. You should excel in both UX and UI design, with a deep understanding of service design principles.
As a collaborative team player, you will work closely with distributed international teams to create innovative solutions and enhance user experiences. Additionally, you will support ideation sessions and innovation workshops to drive creative thinking and problem-solving. If you're passionate about delivering exceptional digital experiences in the financial sector and thrive in a dynamic, global environment, we'd love to hear from you.
WHAT YOU WILL BE DOING
- Work with internal teams to obtain an in-depth understanding of our platform product suite and business priorities
- Go deep in researching and understanding our Platform services, products and users in close collaboration with our client research and insights team
- Produce high-quality UX based on client research and user testing data
- Create high fidelity prototypes using UI components from our component library
- Present these prototypes to senior leaders and be able to communicate clearly about the process and reasoning that went into the design
- Pro-actively engage stakeholders and collaboration partners to understand the products and business context, and to help them get onboard with your design solution proposals
- Pro-actively engage our team and our stakeholders to stay on top of your work and keep your momentum going
WHAT WE ARE LOOKING FOR
- Experience driving projects from initiation to delivery, defining the business value gained with the program and utilising this with stakeholders for buy-in.
- At least 5-8 years of experience in producing UX and UI design, including interactive prototypes using Figma
- Experience working at financial institutions, including fintechs, would be desirable
- Education equivalent to a BS in library/information science, human/computer interaction, web development, computer science, graphic arts/digital design, psychology, business, or other equivalent discipline.
- You have an understanding of human centred design methodologies and usability testing
- Working knowledge of enterprise project methodology, and capable of working with IT to manage business and technical requirements for documentation
- You also understand global diversity and the ability to advise on solutions that suit all.
- You have the ability and desire to keep challenging yourself and others with entrepreneurial attitude and passion for observing human behaviour, identifying team biases and surfacing these with grit.
- You work smart, are flexible and skilled in establishing practical processes.
- Familiarity with Information architecture and interaction design
- Experience in Agile and/or LEAN projects
- Good stakeholder management and influencing skills
- Strong communication skills
- Excellent written skills in English
- Expert level capability in Figma
- Strong working knowledge of Microsoft Office
