Senior Warranty Engineer

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What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Magna is an innovative leader in the development and manufacturing of high quality complete seating systems. Our solution includes seating structures, mechanisms and hardware, as well as foam and trim products for global automotive, heavy truck and bus industries. Our capabilities include market and consumer research; full concept development; design and engineering capabilities; testing, validation and world-class manufacturing. Our award-winning seating solutions are developed from consumer research, finding the ease of operation to be comfortable, convenient and connected.
Job Responsibilities:

• Retrieve and download warranty data from OEM-specific portals on a daily and monthly basis for each respective OEM.
• Examine the warranty claims for various products and compile the data into a customer-specific Excel file, including the associated warranty costs.
• Classify warranty claims by commodities and create a graph displaying the number of claims and their associated warranty costs for each respective OEM.
• Generate monthly QOS reports for each respective vehicle, providing clients with an overview of overall warranty failures and their associated costs.
• Extract 'R/1000 vehicles' & 'CPU' data & create its cumulative chart for every 3 MIS & 6 MIS.
• Prepare Quarterly Executive product presentation to review higher management.
• Conduct weekly analysis of claims for the latest model year, highlight any discrepancies, and review findings with the Plant Quality team.
• Provide support for all ad hoc activities as requested.
• Track top issues using Form 4 and follow up with Plant Teams to obtain ICA (Interim Containment Actions), PCA (Permanent Corrective Actions), and Clean Points. Additionally, prepare warranty scorecards for each respective plant.
• Publish warranty performance in comparison with OEM competitors.
• Generate a Warranty Part Analysis report, including the respective error descriptions and 8D/4D reports.
• Create new error descriptions if they are not available in the existing error fault database and maintain the OEM Master Warranty Tracker accordingly.
• Track the return of warranty parts and analyze them based on the timelines provided by OEMs.
• Provide a breakdown of charges or percentages for chargebacks and mutual agreements, perform detailed segregation and explanation of claim issues, and update the database with outcomes based on chargebacks.
• Analyze product quality concerns and propose solutions. Collaborate with the engineering team and divisions to analyze warranty returns.
• Ensure that warranty sharing objectives and goals are being met and are not at risk.
• Communicate warranty activities in a timely manner with Engineering, Manufacturing, the SQA Group, and customers where appropriate
• Good communication skill & proficient skills in Microsoft Office.
• Ability to work independently as well as collaboratively with others in a high-volume data input & output environment.

Qualification: Diploma/bachelor's degree in mechanical/production/Automobile Engineering.
Experience: 4 -8 Year experience.
Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.
Worker Type:
Regular / Permanent
Group:
Magna Seating