Workplace Facilities Manager

Workplace Facilities Manager - Boston
Job Summary
We're looking for an experienced Workplace Facilities Manager to independently manage and optimize the operations of Rapid7's Boston HQ. You'll ensure the facility is safe, efficient, and welcoming for employees and guests, while serving as the subject matter expert for all facilities-related matters. Your leadership, technical expertise, and ability to solve problems will directly contribute to maintaining a world-class workplace experience.
About the Team
The Workplace Experience team creates safe, functional, and engaging environments that enable Rapid7 employees to do their best work. We partner with leadership and cross-functional teams to ensure our spaces reflect our culture, support our business goals, and operate at the highest standards.
About the Role
As Workplace Facilities Manager, you will:

• Independently manage the daily operations at our Boston HQ, ensuring safety, compliance, and efficiency
• Serve as Boston HQ's subject matter expert while providing guidance and direction to team members and contractors on facilities operations
• Liaise with building management, janitorial staff, and security to maintain service quality
• Cultivate and maintain positive relationships with local leadership and cross-collaborative partners to ensure strong engagement and alignment to business goals
• Oversee workplace technology and applications (security systems, desk booking, service tickets, occupancy tools, etc)
• Manage new and existing facility vendor relationships for maintenance, repairs, and services
• Lead facilities management processes including preventive maintenance, repairs, life safety and emergency preparedness, and EH&S initiatives
• Support events and customer visits, aligning with Rapid7 culture
• Manage space planning and MACs (moves-adds-changes) to optimize office performance and utilization
• Demonstrate fiscal responsibility by overseeing local OpEx budget, including site services, utilities, CAM, R&M, and other non-rent costs
• Analyze operations to proactively solve complex facilities issues without precedent
• Contribute to global initiatives that further the Workplace team and overall business objectives

The skills and qualities you'll bring include:

• Strong knowledge of Building Management Systems, MEP systems, and union labor requirements
• Excellent interpersonal skills-approachable, collaborative, and highly responsive
• Clear, professional communication in person and in writing (email, Slack, etc.)
• Analytical abilities with the skill to use data for storytelling and decision-making
• Ability to prioritize in a fast-paced environment while maintaining attention to detail
• Proactive, ownership-driven work ethic and willingness to take initiative
• Ability to work independently while fostering team collaboration
• Experience with Google Workspace; familiarity with OfficeSpace, Brivo, or VergeSense preferred
• Facilities Management certification (CFM or other IFMA credential) preferred
• Knowledge of occupancy and service metrics for data-driven facility management

Core Value Embodiment:
Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope - just like we've been doing for the past 20 years. If you're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.