Design and maintain automated test scripts for ServiceNow testing, collaborate with cross-functional teams, troubleshoot issues, and automate functional and regression tests. Must have 1-4 years of experience in ServiceNow testing and knowledge on ServiceNow implementation. Hands-on experience with Service Catalog/Service Portal modules and testing of ITSM modules.
Company Summary
DISH Network Technologies, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
- Designing robust automated test scripts to validate business and technical use cases.
- Maintaining, supporting and extending our existing automation framework and automation suite.
- Collaborating with Software Engineering Leaders, Project Managers, Product Managers, and others to ensure smooth integration of Quality Engineering solutions into the SDLC (Agile preferred)
- Participating in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
- Understand test data needs and coordinate with up/downstream apps to seed them. Use of virtualization as needed to shift left.
- Communicate effectively and collaborate with globally distributed teams in an overlapped approach.
- Being proactive & driving tasks to closure sticking to the defined timelines.
Skills, Experience and Requirements
- Minimum of 1- 4 years of experience in Service-Now testing using mid-server, web services, chatops, email and other relevant technologies
- Experience and strong knowledge on Service Now implementation testing
- Hands-on experience in Service Catalog/Service Portal modules
- Experience with testing of the ServiceNow ITSM modules -Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM applications.
Must be able to work both independently and as a productive member of a project team - Extensive experience in automating functional, regression and other repeatable tests
- Exposure to test management tools such as ALM, Rally, Jira
Benefits
- Employee Stock Purchase
- Term Insurance
- Accident Insurance
- Health Insurance
- Training Reimbursement
- Gratuity
- Mobile and Internet Reimbursement
- Team Outings
Top Skills
Service-Now
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