Job Description
Play a key role in ensuring system reliability at one of the world's most iconic and largest financial institutions.
As a Site Reliability Engineer II at JPMorgan Chase within the Corporate Technology, you will play a crucial role in using technology to address business challenges. You will apply software engineering best practices, execute projects independently, and collaborate with cross-functional teams. This role provides an excellent opportunity to enhance your knowledge about JPMorgan Chase's business and relevant technologies. We encourage you to bring your unique perspectives and skills to our team.
Job responsibilities
- Execute small to medium projects independently with initial guidance, eventually progressing to designing and delivering projects autonomously.
- Leverage technology to solve business problems by writing high-quality, maintainable, and robust code, following best practices in software engineering.
- Participate in triaging, examining, diagnosing, and resolving incidents, working collaboratively to address root causes.
- Recognize repetitive tasks (toil) within the role and proactively work to eliminate them through systems engineering or updating application code.
- Understand observability patterns and strive to implement and improve service level indicators, objectives, monitoring, and alerting solutions for optimal transparency and analysis.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 2+ years applied experience
- Proficiency in coding in at least one programming language.
- Experience in maintaining a cloud-based infrastructure.
- Familiarity with site reliability concepts, principles, and practices.
- Understanding of observability, including white and black box monitoring, service level objective alerting, and telemetry collection using tools like Grafana, Dynatrace, Prometheus, Datadog, and Splunk.
- Familiarity with containers or common server operating systems such as Linux and Windows.
- Emerging knowledge of software, applications, and technical processes within specific technical disciplines, such as cloud computing, artificial intelligence, or Android.
- Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform.
- Emerging knowledge of common networking technologies.
- Ability to work effectively in a large, collaborative team and willingness to share ideas with peers and managers.
- Understanding of how to prioritize and adjust work plans to adapt to changes in responsibilities and projects.
- Eagerness to engage in learning opportunities to enhance effectiveness in executing day-to-day project activities.
- Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to system development.
Preferred qualifications, capabilities, and skills
- Good knowledge on Cloud technology
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
