Job Description
There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Technology Department, you will be a key player in solving complex business problems with simple and straightforward solutions. Your role will involve configuring, maintaining, monitoring, and optimizing applications and their associated infrastructure. You will be a significant contributor to your team, sharing your knowledge and ensuring the reliability and scalability of our applications.
Job responsibilities
- Guide and assist others in building appropriate level designs and gaining consensus from peers where appropriate.
- Collaborate with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines.
- Collaborate with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications.
- Implement infrastructure, configuration, and network as code for the applications and platforms in your remit.
- Collaborate with technical experts, key stakeholders, and team members to resolve complex problems.
- Understand service level indicators and utilize service level objectives to proactively resolve issues before they impact customers.
- Support the adoption of site reliability engineering best practices within your team.
Required qualifications, capabilities, and skills
- Obtain formal training or certification on site reliability culture and principles concepts with 3+ years of applied experience.
- Become proficient in site reliability culture and principles, and understand how to implement site reliability within an application or platform.
- Master at least one programming language such as Python, Java/Spring Boot, or .Net.
- Develop proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.).
- Gain experience in observability, including white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
- Utilize continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform.
- Familiarize yourself with container and container orchestration technologies such as ECS, Kubernetes, and Docker.
- Acquire experience in cloud computing, preferably with Cloud Foundry or AWS.
- Understand and troubleshoot common networking technologies and issues.
- Gain experience in cloud data lakes, such as Databricks or Snowflake
Preferred qualifications, capabilities, and skills
- Contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision.
- Proactively recognize roadblocks and demonstrate interest in learning technology that facilitates innovation.
- Identify new technologies and relevant solutions to ensure design constraints are met by the software team.
- Initiate and implement ideas to solve business problems.
- Prefer certifications in AWS, Splunk, Dynatrace, and Terraform..
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
