Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. As industry leaders—yes, we really are leaders—we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv.
About the position
We are seeking a Site Reliability Engineer to join our Cloud Operations team in Brazil. In this role, you’ll help design, deploy, and maintain reliable, scalable cloud solutions, support customer onboarding, troubleshoot production issues, and optimize system performance. This is a great opportunity to grow your skills while working with modern cloud, container, and automation technologies in a global, fast-paced environment.
Responsibilities
- Install, integrate, and operate end-to-end solutions and features, from design to production.
- Manage production systems and oversee CI/CD pipelines.
- Support customers during onboarding, including connecting and integrating their data into our system.
- Research, diagnose, troubleshoot, and resolve recurring environment issues.
- Participate in the on-call rotation and serve as an escalation point for incidents.
- Contribute to service design and architecture to proactively prevent system failures.
Requirements
- 2-5 years of experience in Application Integration, SRE, or Production Operations.
- Bachelor’s degree in computer science, Software Engineering, or a related field
- Hands-on experience with:
- Linux and Docker
- Kubernetes on AKS or other container orchestration tools
- Helm package manager
- Azure cloud.
- Terraform or similar IaC tools; experience with GitOps
- CI/CD solutions, preferably Jenkins
- Networking, including configuring WAF rules, IP whitelisting, and troubleshooting
- Strong problem-solving skills with the ability to prioritize effectively.
- Excellent communication skills.
- High level of proficiency in English, both written and spoken.
Nice to have
- Experience with Maven and Nexus or similar registry solutions
- Familiarity with Git version control systems
- Knowledge of databases such as MySQL and PostgreSQL
- Scripting skills in Python, Bash, or Groovy
- Customer-facing experience.
