Software Configuration Specialist II - Billing

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

Title:  Senior Analyst - Software Configuration Specialist II

WHAT YOU’LL DO:

As a member of a project team, the Software Configuration Specialist II is responsible for delivering technical implementation tasks for customers, and configures, builds, and tests the application(s). The Software Configuration Specialist II is expected to understand and to explain basic implementation concepts.

• Designs the software configuration to meet the business process design and application requirements.
• Supports the Sales and Product Management and Client Delivery teams through knowledge of the product or product line by providing pre-sales support, solution planning, product management expertise and customer support.
• Works with other developers, designers, and architects to ensure the configuration and custom components meet application requirements and performance goals. 
• Participates in code reviews, fixes any defects, and performance problems discovered in testing; and participates in transitions of the application components to the testers.
• Understands the functional impact of various configuration options.
• Works with internal project teams, under general supervision, while beginning to have independent interactions with the customer
• Performs other related duties and activities as required.

WHAT YOU’VE DONE:
QUALIFICATIONS/REQUIREMENTS

Education and Work Experience:

• Bachelor’s degree strongly preferred in area with analytic emphasis
• 3-5 years of professional experience, preferably in a technology, insurance, or otherwise related environment
• Experience with implementation of Duck Creek Platform for Billing center is required
• Preferred experience in implementing P&C Insurance software applications preferred

Specialized Knowledge, Skills, and/or Abilities:

• Ability and experience performing analytical or quantitative activities in spreadsheet/database types of software applications.
• Excellent communication skills, verbal and written
• Strong analytical and problem-solving skills.

WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/. 

Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com. 

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.  

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