Job Description
Play a key role in ensuring system reliability at one of the world's most iconic and largest financial institutions.
As a Site Reliability Engineer II at JPMorgan Chase within the Asset & Wealth Management, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you'll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase's business and relevant technologies.
Job responsibilities
- Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself. Work closely with senior SREs, developers, and other stakeholders to ensure smooth operation and deployment of applications. Communicate effectively to understand requirements and provide feedback.
- Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering. Participate in on-call rotations to respond to incidents. Assist in root cause analysis and contribute to post-mortem reports to prevent future occurrences.
- Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root. Develop and maintain scripts and tools to automate routine tasks and improve system efficiency. Learn and apply automation frameworks to streamline operations.
- Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
- Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
- Formal training or certification on site reliability engineering concepts and 2+ years applied experience
- Ability to code in at least one programming language
- Exposure to cloud platforms (e.g., AWS, Google Cloud, Azure) and understanding of cloud services.
- Familiar with site reliability concepts, principles, and practices
- Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
- Basic understanding of Linux/Unix systems, including command-line tools and shell scripting.
- Experience with scripting languages such as Python, Bash, or similar.
- Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
- Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems
Preferred qualifications, capabilities, and skills
- General knowledge of financial services industry
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