Design, build, test, and support PDI enterprise software as part of an agile team. Reproduce and troubleshoot customer issues, write safe T-SQL correction scripts, investigate defects across layers, lead small-to-medium projects, mentor junior engineers, collaborate with Architecture, DevOps, Product, and QA, and continuously improve code quality, performance, and engineering practices.
For nearly 40 years, PDI has helped convenience retailers and petroleum wholesalers adapt to changes in the industry by leveraging the latest technologies. Simplifying the complexity in your world is our main focus. That's why we're delivering an integrated portfolio of global, cloud based solutions and services to meet our customers needs today and well into the future. From the back office to fuel logistics, and the latest wave of consumer demands and digital commerce, PDI solutions and services are designed to give you a competitive edge. Our deep domain knowledge is backed by our industry-specific software offerings and a people-first approach. Serving the entire supply chain means that we’ve had to solve a wide range of industry challenges and deliver measurable value. To address the increasingly dynamic convenience retail and petroleum wholesale industry, PDI leads the way with converged digital, cloud-optimized, secure, and scalable solutions including ERP, Loyalty, Fuel Pricing, Point-of-Sale and Logistics to create a broader industry ecosystem. The result is unparalleled insights, simplified operations, and higher profitability for your employees and business. We’re dedicated to helping our more than 1,500 customers in over 50 countries, providing solutions and services to over 200,000 sites.
The Opportunity:
Do you love building software that thrills your customers? Do you insist on the highest standards for the software your team develops? Are you a progressive software engineer, an advocate of agile development practices, and a proponent of continuous improvement? Well, if this is you, then join and energetic team of engineers building next generation development applications for PDI!
You will play a key role in designing and building our market leading software products as we drive to continuously increase our cloud maturity and mobility. You will be working as a key part of an agile team to design, build, test, and support PDI's enterprise software solutions. You will review, recommend & implement system enhancements that will improve the quality, performance, and maintainability of our products. You will be responsible for contributing to an always improving Engineering environment by ensuring all stakeholders (engineers, architects, product owners, SREs, IT Ops…) are informed of status and supported in their roles.
With the variety of environments, platforms, technologies & languages, you must be comfortable working in both Windows & Linux environments and learning a variety of programming languages.
Job Responsibilities:
- Reproduce customer-reported issues in lower environments using provided repro steps, logs, and data; request additional information from Support when a case is incomplete
- Investigate customer data anomalies with supervision; determine whether remediation needs code, a data script, or both
- Draft safe, rerunnable T-SQL correction scripts wrapped in transactions, with pre/post row counts and a clear rollback plan
- Investigate defects across layers (WinForms → Core services → stored procedures) and isolate the faulting component
- Oversee and contribute to design decisions for new and existing application development, proactively escalating issues and seeking assistance to overcome obstacles
- Lead small and medium sized projects
- Guides and trains less experienced engineers
- Work with Architecture and DevOps teams to evaluate tools, process, and technologies.
- Partner with Product Management to consult on solution feasibility and high-level effort estimation
- Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that programs stay on schedule
- Make recommendation for data model and framework improvement, analyzing trends, patterns and best practices for software
- Actively develop software solutions for PDI products
- Perform testing to ensure systems meet documented user requirements
- Use a disciplined approach in an Agile environment to assist in analysis and determination of preferred solutions to technical challenges
- Troubleshoot, test, and validate software issues; resolve issues with due urgency and maintain thorough documentation of all software solutions
- Compile test results to provide data for use in solving problems
- Perform engineering level tests to find defects; troubleshoot and debug development and production issues, collaborating with QA Engineers to develop optimal product test plans
- Work with Product Owner to clarify and estimate feature work
- Work with QA Engineers to develop optimal product test plans and resolve new feature issues as QA finds bugs during release stabilization
Qualifications :
- 5-9 years’ experience designing and developing new or maintaining existing software applications in a software product development environment
- Proficiency required in most of the following: VB, .Net and C#, SQL, JavaScript Web Frameworks (e.g. Angular), ASP.NET MVC
- Familiarity with the Microsoft Visual Studio IDE and the use of Azure DevOps or Jira
- 2+ years of practical experience with Agile development methodologies
- Highly motivated self-starter with a desire to help others and take action
- Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms
- Ability to independently work as a contributing member in a high-paced and focused team
- Ability to multi-task and prioritize tasks with competing deadlines
- Strong problem-solving and analytical skills with the ability to work under pressure
- Ability to socialize ideas and influence decisions without direct authority
- Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
- Considers ‘best-practice’ standards, as well as departmental policies and procedures
- Computer science fundamentals: OOP, design patterns, data structures & algorithms
Preferred Qualifications:
- Experience on a legacy codebase supporting production customers — not just greenfield work
- Prior exposure to ERP, field-service, fuel/propane/HVAC, or distribution-industry software
Behavioral Competencies:
- Cultivates Innovation
- Decision Quality
- Manages Complexity
- Drives Results
- Business Insight
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
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