Develop and customize ServiceNow solutions using JavaScript and platform scripting. Implement UI customizations and workflows, collaborate with India and onsite partner teams, and provide ongoing systems support while applying strong communication and customer-empathy skills.
Location: Bangalore
Experience: 3 - 5 Years
Technical / Behavioral
Proficiency in JavaScript and Scripting in ServiceNow
UI customization and workflow development in ServiceNow
Strong oral and written communication skills
Good Soft Skills for customer empathy.
Technical aptitude and ability to continually evolve systems support skills.
Strong interpersonal skills, ability to maintain good working relationships with India and onsite partner teams.
The Skills that are Good to Have for this role -
Strong oral and written communication skills
Good Soft Skills for customer empathy.
CAD certification.
Photon Chennai, Tamil Nadu, IND Office
DLF IT Park 1/124 Mount Poonamallee Road Sivaji Gardens Manapakkam , Chennai, India, 600089
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