JOB SUMMARY
***CANDIDATE MUST BE US Citizen (due to contractual/access requirements)***
Highmark is seeking a highly skilled and experienced Salesforce Software Engineer with a strong focus on Salesforce Marketing Cloud to lead the design, development, implementation, support, and optimization of complex software solutions. This role requires collaborating closely with business and program stakeholders to translate business needs into scalable and efficient solutions within the Payer and Provider space.
Responsibilities include delivering solutions for Salesforce Marketing Cloud projects, ensuring alignment with business objectives and best practices; gathering and translating business requirements into technical specifications; providing expertise on Salesforce capabilities and best practices; designing and input to architecture for end-to-end solutions considering scalability, performance, security, and maintainability; collaborating with cross-functional teams for seamless integration; conducting code reviews and providing technical guidance; identifying and resolving technical issues; staying current with Salesforce trends; and presenting/vetting designs with the Salesforce.com architecture team and enterprise review board.
The ideal candidate will leverage business and technology knowledge to influence business processes and systems, mentor less experienced team members, and potentially lead special projects. This role requires ensuring solution integrity, including integrations with other systems (legacy and 3rd party software).
The successful candidate will identify and implement products/solutions that build upon existing Salesforce investments, adhere to standards and best practices, align with enterprise architecture, and optimize cost savings.
ESSENTIAL RESPONSIBILITIES
- The job is responsible for designing and creating engineering specifications for software applications and programs.
Responsible for designing & writing code that adheres to coding standards. Perform code reviews.
- Responsible for idea generation, exploring and implementing appropriate technical solutions to achieve the required product features, as well as monitoring technical process against project plan while safeguarding functionality, scalability and performance.
- A part of an agile work team and responsible for participating in all scrum ceremonies, assisting in sprint planning and completing required sprints in the development through final execution of software applications/programs. Communicate any issues/blockers to the Scrum Master in a timely manner.
- Drive story creation (i.e. DoD, Acceptance Criteria, estimation). Creates Tasks for their stories in applicable software (ex: RTC or Jira), and updates status and assignment accordingly.
- Monitor work against production schedule and provide progress updates and report any issues or technical difficulties to lead developers on a regular basis.
- Mentor other associate software engineers as needed.
- Other duties as assigned or requested.
EDUCATION
Required
- Bachelor's Degree in Computer Science, Computer Engineering or Closely Related Field
Preferred
- Master's Degree in in Computer Science, Computer Engineering or Related Field
- Salesforce Marketing Cloud Administrator
- Salesforce Marketing Cloud Consultant
- Salesforce Marketing Cloud Developer
- Salesforce Marketing Cloud Email Specialist
EXPERIENCE
Required
- 3 years of Proficiency in design and analysis of algorithms, data structures, and design patterns in the building and deploying of scalable; highly available systems
To Include
- 3 years of Experience in at least one modern programming languages (Java, Python, JavaScript, ACE, IIB/ITX, Informatica preferred), and experience with at
least two of the following: React, Angular v4+, NodeJS, NoSQL databases, HTML5, CSS, Google Cloud Platform or Amazon Web Services.
- 3 years of Understanding of web services technologies such as REST, HTTPS, JSON
Preferred
- 3-5 Years Salesforce Marketing Cloud Administration and Deployments
LICENSES or CERTIFICATIONS
Required
- None
Preferred
- Salesforce Marketing Cloud Administrator
- Salesforce Marketing Cloud Consultant
- Salesforce Marketing Cloud Developer
- Salesforce Marketing Cloud Email Specialist
SKILLS
- Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment
- Have experience working with agile methodology of scrum
- Interest and ability to learn other programming languages as needed
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, unit testing, code reviews, source control management, build processes, testing, and operations
- Strong track record in designing and implementing large scale consumer facing applications
- Strong sense of ownership, urgency, and drive
- Demonstrated passion for user experience and improving usability
- Experience and willingness to mentor junior engineers and help develop their skills and leadership
Preferred Skills:
- Salesforce Core Products - familiar
- Salesforce Marketing Cloud
- Salesforce Data Cloud - familiar
- Salesforce MuleSoft - familiar
- Salesforce Heroku - familiar
- Apex Code
- Enterprise Architecture - familiar
- Project Management
- Oracle - familiar
- Data Warehousing - familiar
- Integrations - familiar
- API - familiar
- Business Analysis
- Customer Facing
- Waterfall
- Agile
- Scrum
Languages (Other than English)
None
Travel Required
0% - 25%
PHYSICAL, MENTAL AND WORKING CONDITIONS
Position Type
Office Based
Teaches / trains others regularly
Rarely
Travel regularly from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Never
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$67,500.00Pay Range Maximum:
$126,000.00Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
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