Develop and execute strategies to drive adoption of Jira Service Management in India, working with cross-functional teams to ensure customer satisfaction and retention.
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Responsibilities
In this role, you'll get to:
On your first day, we'll expect you to have:
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Responsibilities
In this role, you'll get to:
- Develop and execute a strategy to drive adoption of Jira Service Management in the India market.
- Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.
- Work with cross-functional teams, including Enterprise Advocate, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention.
- Represent Jira Service Management at industry events and conferences.
- Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other professional service firms of all shapes and sizes.
On your first day, we'll expect you to have:
- At least 10 years of experience in business development, with a proven track record of achieving and exceeding customer acquisition targets in technology vendors
- Experience in the ITSM market and familiarity with any mainstream service management solutions is a must.
- Experience working with Indian customers, be able to work with local SI partners to respond to RFP/RFI.
- Comfortable of making independent decision driving GTM campaign with other Atlassian team and channel partners in the India market.
- Fluency in English is required.
- Certified in ITIL is a plus but not mandatory.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Top Skills
Itil
Itsm
Jira Service Management
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