Specialist – Credit Controller

Management Level

Role Overview:

The Specialist Credit Controller plays a key part in the Order to Cash end to end process and is business critical. This role directly affects the cash flow for the Group

The position is a highly visible role at Equiniti providing the right candidate with plenty of exposure to senior stakeholders. The candidate would work on their own initiative, make decisions, meet specified and demanding deadlines, foster good working relationships, and help us to make a difference by ensuring that quality reconciliations and controls have a presence throughout the business.

The Specialist would be responsible for establishing, and maintaining, effective governance of credit control processes and procedures. A keen attention to detail and an ability to keep the bigger picture in mind would be key characteristics of the right candidate. The candidate would also be capable of improving accuracy, as well as efficiency, in the wider finance organisation within Equiniti.

Core Duties/Responsibilities

The successful candidate will be responsible for the following duties:

•  To maintain a professional Credit Control service from the SSC. The service must lead and facilitate continuous process improvement and ensure tight invoice control, supporting Lean initiatives and maintaining integrity of the systems.
• Work with clients and the business to ensure clients pay on time
• Monitor ageing and risks associated with client invoicing
• Provide backup to the other Credit Controllers to provide both a divisional based credit control services, as well as backup for other divisions during peak periods.
• Gain knowledge of US products and divisions to ensure correct collection actions are undertaken.
• Feedback client issues on invoices to the OTC invoicing team to improve invoice quality and performance.
• Monitor and act upon change requests from the business to constantly improve the debtor day performance.
• Participation in system and process improvements in the Credit Control area to create a group wide Credit Control team.
• Ensure compliance to and maintenance of internal controls in accordance with the Equiniti Controllership Guide
• Establish relationships with Divisional contacts and the OTC team to ensure timely collection and allocation of customer payments.
• Track and solve issues raised by the Business
• Ensure that all working practices follow Equiniti standard policies and procedures, including health & safety and equal opportunities.

Skills, Knowledge & Experience

The successful candidate will demonstrate the following experience skills and behaviours:

Education / Qualifications:

• University qualified.

Experience

• Good accounting knowledge across Accounts Receivable.
• Minimum of 8 years working experience in Order to Cash activities and at least 3 years in Credit Control functions.
• Knowledge of Workday ERP an added advantage.
• Knowledge of other financial accounting systems.

Skills & Abilities

• A self-starter.
• Excellent and clear written and oral communication skills. Fluent in English – written & spoken.
• Good numeric and spreadsheet skills
• Achievement orientation: driven by goals and deadlines.
• Ability to work well with people across the organisation.
• Leadership skills to drive a team in a change environment.
• Ability to understand the detail behind processes.
• Be able to work independently
• Professional, credible individual with an ability to work well with clients
• Adaptable with an ability to change direction and priorities if required
• Good interpersonal and negotiation skills, including the ability to communicate effectively across different levels of the organisation.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.