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DXC Technology

Sr Analyst I Infrastructure Services

Reposted 11 Days Ago
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In-Office
Chennai, Tamil Nadu
Senior level
In-Office
Chennai, Tamil Nadu
Senior level
The Sr Analyst I Infrastructure Services is responsible for incident management, troubleshooting network issues, ensuring ITSM compliance, participating in change management, and documentation of service incidents in a 24/7 operational environment.
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Job Description:

JOB DESCRIPTION:

Level 3 – Specialist level

Capability -Network Engineer

Job Profile Educational Qualification : Degree in Computer Science or equivalent

Skills – Technology LAN/WAN, IPAM, Load Balancer, Packet Analyzer

Certifications AIS/ASE/MASE/CCIE /PCNSE/ CCSA

Experience level -5 to 6 years relevant experience

· Minimum of 6 - 10 years’ experience in L3 network Support. Proven ability in learning and upgrading new technologies/technical skills. · Install and maintain core LAN Connectivity in support of Servers, Storage, Applica-tion and other Hardware and devices used to support Services to the End User; · Support and maintain a multi-protocol LAN Network, including: · Managing addresses and addressing schemes as required; and · Managing Customer’s Application specific network addressing schemes as designated by Customer; · Support and maintain LAN QoS and CoS separation and differentiation to require to ensure the quality of all applications and systems, especially video, VoIP, and other latency sensitive applications; · Provide LAN based support for all systems such as video, multicast, VoIP, and so forth; · Support Network protocols according to Customer’s Architecture, including the pro-vision of Virtual Local Area Networks (VLANs) and Access Control Lists (ACLs) or oth-er access controls for security and performance · Configured and troubleshooting the F5 LTM and APM and providing level 2 support for the customers. · Configuration and troubleshooting F5 LTM and providing level 2 and level 3 support for the customers. · Extensive hands on experience with BIG-IP 5000 and 2000 series. · Allocation and designing appropriate virtual IP for F5 ADC through IPAM InfloBox. · Licensing and provisioning of F5 modules such as LTM, GTM, VCMP (Virtual Cluster Multi Processing). · Extensively worked on code upgrades from v11.5.3 to v11.5.3 and downgrades from 12.0.0 to 11.5.4. · Extensively worked on virtual F5 LTM module on VMware for application testing. · Configured VCMP Host and created VCMP guests for Exchange and ACE migrations. · Created a high availability feature between the VCMP guests for different VCMP hosts. · Extensive knowledge in configuration via CLI (TMSH and advance shell). · Good knowledge on basic iRules scripting and debugging. · Creating custom profiles, health monitors, and also configuring SNAT pools, syslog and SNMP · Implementation of major application services with the iApps templates. · Extensive knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check. · Extensive knowledge and experience with hosting SSL certificates on F5 platforms.

· Experience in managing the load balancers in a high-availability infrastructure. · Solid understanding and experience in managing Data center LAN · Must be able to demonstrate excellent troubleshooting and problem solving skills . Good communication skills · Good understanding (Of L3 Level) of Switching & routing protocols, and products like : H3C Device, Alcatel Lucent DWDM, Checkpoint firewalls, F5 LoadBalacers, IPAM, Netscout Packet Capture and Flow Analyzer · Management of onsite vendors - During implementation activity and day after support. · Escalation point for network implementation issues - Telco, Cabling, and Managed Service Vendor · Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed. · Analyze/solve advanced Switching/routing problems - Apply advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed networks. · Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed. · Configure network switches/VLANs/VTP - Implement features of each communication type in a large network. Implement features of a Layer 2 switch. Implement features of routers and VLANs. Identify differences between end-to-end and local VLANs. Establish guidelines for creating and deleting a VLAN in global mode. · Configure virtual LANS/ trunk protocols - Configure virtual LANS (VLANS) and VLAN trunk protocols in a switched network. · Knowledge in Switching & routing · Cisco 3750X-48TS,Nexus 3548 ,C6880-X-LE ,C93240YC-FX2 · CATALYST WS-C3750E-48TD,CATALYST WS-C3750G-24TS-S,CATALYST, WS-C3750X-24T-S ,CATALYST WS-C3750X-48T-S,Cisco 3750X-24TS · Load balancer , F5, · BGIP 4000-LTM ,BIG-IP 1600 ,BIGIP 3600-LTM ,BIG-IP 4000 · WAN Optimizer · CX7070 ,Riverbed Interceptor ,SLC 8000 ,Steelhead 1050-H, · ITIL V3 Foundation Certification is desired Customer • Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues • Provides timely updates to customers/team members

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Top Skills

Dwdm
Hp/Nexus Switches
Ipam
Itil V3
Switching & Routing Protocols
Wireless Technology

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