https://ad.doubleclick.net/ddm/clk/628601142;435308584;f?https://www.capitalonecareers.com/tech?source=rd_builtin_job_posting_tm&utm_source=builtin.com&utm_medium=job_posting&utm_campaign=Tech&utm_content=niche_site&utm_term=435308584&ss=paid
Assist the Principal HR Specialist by managing Associate Relations, supervising HR Coordinators, and handling inquiries, documentation, and audits in the HR area.
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)
Sr. Associate, Associate Relations
Summary:
General Responsibilities:
1. Provides functional support in the assigned sub-function, including but not limited to:
Associate Relations
2. People Management, as applicable
3. May be assigned / rotated across related sub-functions, including but not limited to sub-functions within HR
4. All other job-related duties that may be assigned from time to time
Qualifications:
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Sr. Associate, Associate Relations
Summary:
- To assist the Principal HR Specialist, may supervise HR Coordinators, manage and ensure day-to-day operations meet standards and achieve goals in the assigned functional area of Human Resources such as Associate Relations.
General Responsibilities:
1. Provides functional support in the assigned sub-function, including but not limited to:
Associate Relations
- Oversees day to day management of Associate Relations (AR) administration processes
- Supervises and accounts daily case management included but not limited to AR-related cases, inquiries and notifications
- Liaises with associates on AR related inquiries and ensures that inquiries are responded timely and logged accurately
- Prepares AR documentation and AR-related reports for audit, and must be submitted on designated time
- Analyzes data - case trends, AR-related monitoring, etc
- End to end handling of AR-related tasks
- Conducts Learning Session, New Hire Orientation and People Manager Onboarding
- Serves as an AR partner to other stakeholders
- Conflict resolution and mediation
2. People Management, as applicable
- Ensures individual and team productivity targets are achieved through periodic reviews and adjustments, as needed
- Provides individual career development coaching to team, including relay of feedback, support for continuing education training, as well as manifestation of desired competencies, behavior, and values
3. May be assigned / rotated across related sub-functions, including but not limited to sub-functions within HR
4. All other job-related duties that may be assigned from time to time
Qualifications:
- College graduate or equivalent work experience
- Preferably graduate of Psychology, Business Administration, Marketing, Communication Arts or other related course
- 3 years working experience in related discipline, preferably with 1 year experience in supervisory role
- Skills Required:
- Knowledge in Philippine labor laws and regulations
- Strong case management experience
- Project management and process improvement
- Excellent oral and written communication skills, analytical skills, customer focus
- Proficient in Google Workspace and Salesforce
- Amenable to work in a Mid Shift and Night Shift Schedule
- Amenable to work in Alabang
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Similar Jobs at Capital One
Fintech • Machine Learning • Payments • Software • Financial Services
Assist the HR Total Rewards team with daily operations, payroll processing, wellness programs, and rewards coordination.
Top Skills:
ExcelWorkday
Fintech • Machine Learning • Payments • Software • Financial Services
Provides administrative and clerical support to multiple executives by managing calendars, coordinating travel and meetings, maintaining confidential records, preparing business communications, organizing team events, handling supplies and repairs, and completing ad hoc projects. The role requires strong organization, communication, writing, proofreading, discretion, adaptability, and proficiency with Microsoft Office and Google products. This position follows a hybrid, midshift schedule in Muntinlupa City.
Top Skills:
Google ProductsMicrosoft Office Suite
Fintech • Machine Learning • Payments • Software • Financial Services
Supports bank operations for levies and garnishments, including case intake, document processing, payments, reconciliation, complaint and escalation management, quality reviews, and regulatory compliance. The role mitigates financial losses, coordinates with attorneys, agencies, banks, vendors, and stakeholders, supports automation and case-management modernization, and drives process optimization. This is an onsite back-office position requiring night-shift availability.
Top Skills:
Google SuiteMS Office
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
