Sr Associate, RPA

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sr Associate, RPA

What Does a great RPA Associate do at Fiserv?

We are seeking a seasoned UiPath RPA Associate with a solid foundation in UiPath RPA to design and implement bots that integrate with our systems by closely working with cross-functional teams to ensure the automation solutions meets business needs.

What you will do:

• Develop Automation Solutions: Design, develop, and deploy automation workflows using UiPath to streamline business processes
• Analyze Business Processes: Collaborate with stakeholders to understand analyze existing workflows, identifying opportunities for automation
• Build and Maintain Bots: Create, configure, and maintain RPA bots ensuring they perform tasks accurately and efficiently
• Troubleshoot and Resolve Issues: Monitor and troubleshoot bot performance, identifying and resolving issues to ensure smooth operation and minimal downtime
• Document Automation Processes: Maintain comprehensive documentation of automation processes, including design specifications, test cases, and deployment plans
• Optimize and Scale: Continuously optimize existing automation processes for efficiency and scalability, adjusting based on performance metrics and feedback
• Ensure Compliance and Security: Adhere to company policies and industry regulations, ensuring that all automation processes are secure and compliant
• Provide User Support and Training: Assist in training end-users and stakeholders on new automation tools and processes, providing ongoing support and troubleshooting as needed
• Stay Updated with Industry Trends: Stay current with the latest trends and advancements in RPA technologies, particularly UiPath, to implement best practices and innovative solutions

What you will need to have:

• Hands on experience in designing, implementing, and supporting highly scalable process automation using UiPath platform independently
• Ability to understand and analyze the business processes and system flows. Ability to identify missing flows especially Exception Flows
• Ability to create Solution Design Document (SDD) basis of the requirement Release Document, Support Document
• Perform functional and non-functional testing of solutions to ensure the process is operating as per the specification and documentation signed-off by the Process Owner/Process SME
• Ensure the best possible performance, quality (bug free code) and responsiveness of RPA Solutions
• Stay up to date with the RPA technology to add value to the project.
• UiPath Certified Advanced RPA Developer (UiARD)
• Follow Coding standards and Industry best practices followed by Fiserv
• Should have knowledge in writing SQL queries and basics knowledge of SQL Server Database Management (Data base optimization, data archival, Purging)
• Must have automated use cases involving Mainframe (especially Tandem or JCL, TACL based transection system) --- -- Outlook, Web, Desktop, Excel, Word, PDF, virtualization platforms viz. VMWare, Hyper-V, AWS aka EC2.
• Should be able to undertake POCs of new scenarios
• Create knowledge documents where relevant
• Understanding of basics of Power BI

What would be nice to have:

• Education: Bachelor’s or master’s degree in computer science or a related field.
• Industry Experience: Experience in Cards and Payments domains and products.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.