A Little About Us
Yahoo is a global media and tech company that connects people to their passions. We reach nearly 900+ Million people around the world, bringing them closer to what they love—from finance and sports, to shopping, gaming and news—with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media.
The Order to Cash (OTC) process at Yahoo is very critical considering the importance of managing working capital and complex regulations across the globe along with maintaining healthy customer relationships. We partner with a variety of teams such as Sales, Sales Operations, Legal, Tax, Accounting, Audit, Treasury and Corporate Applications teams to make sure the Order to Cash operations are running efficiently and effectively, contributing to the overall success of Yahoo. Customer interactions and relationships play a key role in achieving the objectives of this function, as well as adherence to internal controls, processes and policies, and adherence to applicable regulatory compliance.
The Sr Billing Analyst is part of the OTC team, which is responsible for all the activities related to delivering services to, and collecting payment from, our customers. Five primary teams make up the OTC department - Credit Assessment, Order Quality, Billing, Collections and Cash Application. The faster and more efficient our ordering process is, the happier and more loyal our customers will be to Yahoo and the company’s future revenue growth. The ultimate task of the Billing team is to ensure that accurate and payable invoices and credit memos are generated timely and delivered to Yahoo Customers while ensuring appropriate accounting treatment and revenue integrity.
We work hard, we work smart and we like to have fun along the way! We are proud of our culture where employees feel valued for their work and their accomplishments.
A Lot About You
We are looking for someone who is detail oriented and has an analytical mindset with a problem-solving attitude. He/she must be able to work independently and also collaborate with others through strong communication and interpersonal skills. He/she has an understanding of basic accounting principles, systems and processes, which is critical for day-to-day activities and the integrity of our financial data. The ability to prioritize work, juggle multiple tasks and meet deadlines are some of the qualities we are looking for in a potential Yahoo.
Yahoo is a large company with complex challenges and lots of opportunities, and we are looking for someone who gets excited about new projects and can use their experience to establish new processes, incorporate new products into existing workflows, identify solutions, etc.
This role requires working various shifts (early morning, late evening, night shifts) as we are part of a global shared services team and support all regions.
Your Day
Build strong relationships with partnering teams to achieve overall Order to Cash process efficiency
Work with Sales/Account Management/Ad Operations on strategic initiatives that will improve billing and client-facing reconciliation initiatives
Perform detailed reconciliation and review across third party ad campaigns for all Yahoo products
Utilize technical expertise in Yahoo ad serving technology and third party serving systems to ensure invoice accuracy
Train Sales and Account Management personnel on process workflow considerations
Collaborate with clients and Sales on adjustment requests, review details and make determinations on processing levels in accordance with Yahoo policy
Perform root cause analysis and recommend and develop processes which prevent recurring issues
Interpret and implement new billing processes and standards as new products are onboarded, which can often require partnering with OMS Administrators and/or Corporate Applications
Support the adoption of new company initiatives by participating in user acceptance testing for updated systems, processes, and products
Identify process improvements and partner with OTC leadership on solutions
Create/update process documentation as Yahoo processes and products evolve
Partner with Revenue Accounting to resolve deferred revenue reconciliation issues
Collaborate with Collections, Sales and clients to resolve invoice disputes
Perform internal and SOX compliance testing, including population reporting, sample support pulls and walkthroughs of audit documentation with internal and external auditors
Evaluate audit findings and implement appropriate corrective actions, as needed
Qualifications
Bachelor’s Degree or equivalent
Preferred experience 7+ years
Experience serving a leadership/mentor role to peers and staff team members
Proven experience identifying and implementing process improvements
Experience reviewing client contracts, terms & conditions and contractual financial details
Proven experience working with key controls, internal/external auditors, populations, support and SOX testing
Understanding of billing and revenue processes including third party ad servers and associated reconciliation requirements
Knowledge of large order and invoicing system (ie. Oracle, Salesforce, etc.) preferred
Previous relevant experience with full ownership of end to end process required
Outstanding MS Excel skills, including pivots and vlookups
Meticulous attention to details
Proficient with Google Suite products
Previous experience with Ad Servers is a distinct advantage
Important notes for your attention
Applications:
All applicants must apply for Yahoo openings direct with Yahoo. We do not authorize any external agencies in India to handle candidates’ applications. No agency nor individual may charge candidates for any efforts they make on an applicant’s behalf in the hiring process.
Our internal recruiters will reach out to you directly to discuss the next steps if we determine that the role is a good fit for you. Selected candidates will go through formal interviews and assessments arranged by Yahoo direct.
Offer Distributions:
Our electronic offer letter and documents will be issued through our system for e-signatures, not via individual emails.
Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.
Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don’t require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you’ll be given notice to make arrangements.
If you’re curious about how this factors into this role, please discuss with the recruiter.
Currently work for Yahoo? Please apply on our internal career site.
