Sr Consultant, Atlassian Sr Admin, Information Systems Engineering

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What We'll Bring:

Global Tech Services Atlassian Sr Admin
Transunion is looking for a senior lead engineer to help us manage our Atlassian environment including general management duties, migrations, site design, JIRA software support, Confluence support and general Atlassian tool management.
Principal Duties & Responsibilities
• Provide end user support for enterprise applications (Atlassian admin, Jira, JSM, Confluence, etc)
• Contribute to continuous improvement in system visibility and applications with advanced monitoring, metrics and log analytics
• Deliver monitoring and logging solutions for different technology stacks
• Identification of root causes on significant problems throughout the platform, incident reports and the organization of the engineering team members in steps to resolve issues
• Communication across third party services to effectively resolve day-to-day issues and relay updates to the rest of the team
• Contribute design solutions for multiple development projects involving application development, migrations, and additions to existing applications
• May provide 7/24 support for centralized Atlassian infrastructure

What You'll Bring:

Job Requirements and Qualifications

• BS or MS in Computer Science preferred, equivalent work experience will be considered
• Proficiency in Atlassian tools administration a must
• Proficiency with scripting languages (Python, Ansible) desirable
• At least 7 years of experience in designing and implementing Jira and Confluence environments
• Full SDLC experience leveraging Agile, TDD and BDD for building and rolling out highly transactional and highly available platforms hosted on premise and on the cloud
• 5+ years of demonstrated knowledge in cloud computing, enterprise and open source technologies
• 3+ years’ experience in an operations or application development environment using scripting or advances programming skills
• Software Configuration Management (SCM) experience with Ansible that includes the development of environment agnostic playbooks from development through production within a Continuous Delivery model
• Monitoring solution development and implementation experience
• Logging experience
• Containers experience– How to build, up-sides, down-sides, how to deploy (how they fit into development cycles as build artifacts)
• Cloud Experience – Know how to perform cloud operations tasks, such as increasing volume sizes, or upgrading deployments, with little to no down time. General cloud ops knowledge with at least one provider, private or public, such as lifecycle, auto scaling, cloud-config, security, instance lifecycle, business continuity etc.
• Automation through coding ( Python, JavaScript or any other scripting languages)
• 2+ years of experience in change control and Incident management. (Jira Service Management is a plus)

Impact You'll Make:

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This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Sr Consultant, Information Systems Engineering