Position Overview
We are seeking an experienced Product Manager to join our Liquidity Management team at Citizens. This strategic role will be responsible for building, launching, and overseeing a portfolio of sophisticated liquidity products including structured deposits, on-balance and off-balance sheet solutions, breakable certificates of deposit, variable rate notes, and cash optimization strategies. The ideal candidate will combine deep product expertise with strong project management capabilities to drive innovation in our liquidity management offerings while ensuring seamless integration with our securities and money desk operations.
Key Responsibilities
Product Development & Management
Design, develop, and manage structured deposit products tailored to corporate and institutional client needs, including customized term structures, rate mechanisms, and embedded optionality
Oversee the full lifecycle of on-balance sheet and off-balance sheet liquidity solutions, ensuring optimal capital efficiency and regulatory compliance
Build and maintain breakable CD products with flexible early withdrawal features, managing pricing models and break fee structures
Develop variable rate note offerings with dynamic pricing mechanisms tied to market indices and credit spreads
Create and implement cash pooling and netting strategies to optimize client liquidity positions across multiple accounts, entities, and jurisdictions
Maintain product documentation including term sheets, pricing frameworks, risk parameters, and operational procedures
Strategic Research & Analysis
Conduct comprehensive market research on emerging liquidity management trends, competitor offerings, and client needs across corporate, institutional, and wholesale segments
Analyze the interaction between liquidity products and securities operations, identifying opportunities for cross-desk collaboration and product bundling
Research and evaluate money desk activities to enhance treasury and liquidity strategies, including repo markets, money market funds, and short-term investment vehicles
Monitor regulatory developments affecting liquidity management (LCR, NSFR, Basel III/IV) and adapt product offerings accordingly
Develop business cases for new product initiatives including revenue projections, capital requirements, and risk assessments
Project Management & Implementation
Lead end-to-end project management for new product launches, from concept development through implementation and post-launch optimization
Coordinate cross-functional teams including Treasury, Risk Management, Operations, Technology, Legal, Compliance, and Sales
Develop detailed project plans with clear milestones, deliverables, resource requirements, and timelines
Manage stakeholder communications and executive reporting throughout the product development lifecycle
Oversee system implementations and technology integrations required for product processing and client servicing
Establish and track key performance indicators (KPIs) for product success and profitability
Ongoing Product Management
Monitor product performance metrics including volumes, profitability, client adoption, and competitive positioning
Conduct regular product reviews and implement enhancements based on client feedback, market conditions, and business performance
Manage pricing strategies in collaboration with Treasury and Finance to ensure appropriate risk-adjusted returns
Maintain strong relationships with internal stakeholders and key clients to gather insights and address product-related issues
Develop and deliver product training programs for relationship managers, sales teams, and operations staff
Ensure ongoing compliance with internal policies, regulatory requirements, and risk management frameworks
Cross-Functional Collaboration
Partner with the securities desk and money market operations to create integrated liquidity and investment solutions
Work closely with Treasury on balance sheet optimization, funding strategies, and asset-liability management
Collaborate with Risk Management on product structure, limit frameworks, and stress testing scenarios
Coordinate with Technology teams on system capabilities, API integrations, and digital delivery channels
Support Sales and Relationship Management teams with client presentations, proposals, and solution design
Hours & Work Schedule
- Hours per Week: 40
- Work Schedule: M-F
