At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative, enterprise digital solutions that will make health care more accessible, integrated, and reliable for more people. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in the lives of customers and want to be on the ground floor of digital innovation.
The Senior Manager (Digital Product) supports the Digital Health product leadership across one or more digital product teams. They define and drive the execution of initiatives that cross multiple products or experiences, support the translation of business and user needs into technology-enabled solutions, ensure the product roadmap is optimized to achieve long-term key user and business goals.
They are responsible for creating and managing the product development roadmap, and for coordinating dependencies across teams. They function as the main point of contact for successful feature delivery and final customer outcomes, working directly with Team Product Leads when necessary to ensure features are on track for near-term and long-term delivery. This individual will drive status for cross-product metrics and develop initiative-level measurement plans through alignment across key stakeholders. They will drive the successful delivery and go-to-market plan of their integrated product areas and socialize updates with senior leadership.
This individual will work closely and cross-functionally with Team Product Leads, Product Strategy, and business stakeholders to communicate critical updates and insights, specifically to key stakeholders and organization leaders.
Responsibilities:
Product Vision, Strategy, and Road mapping
· Defines the feature or initiative vision through a deep understanding of customer needs and
complexity through communication with senior Team Product Leaders. Effectively communicates
the product vision to team members
· Drives alignment of E2E experiences across products and channels while also evaluating consistency
of the experiences across different channels.
· Responsible for reviewing and aligning roadmaps and workforce management tools across their
respective solution and product areas.
· Supports Team Product Leads to develop feature-level roadmaps for their features that supports
the broader initiative's roadmap.
Team Backlog Ownership, User Story Development, and Prioritization
• Manage multiple backlogs for products and/or experiences. This individual will often support Team.
Product Leads on refining specific products or experiences.
• Lead a cross-functional product team through discovery and define scope to achieve user and
business outcomes and communicate updates and changes to Team Product Leads.
• Leads identification of exploration enablers needed and owns discovery and architectural runway.
This includes writing enabler features and documenting learning outcomes.
• Write user stories for owned features, when appropriate and help align the team to product
Requirements.
Trend Monitoring and Product Performance
• Create initiative-level measurement plans including success metrics, thresholds, and release plans.
They ensure alignment with key stakeholders prior to deliver, report on critical updates, and
contribute to product-level analyses, as necessary.
• Uses performance data to identify issues quickly, and develop new insights and hypothesis about
product health.
• Drive status for OKR metrics, Experiences that Matter the Most (ETMMS; customer satisfaction and task accomplishment rates) and Brilliant Basics through communication with Product Leads.
• Understands product health to inform roadmap and stakeholder updates. Key metrics include core.
Product Metrics (i.e., Visits, Success Rates, etc.), Technical Health (i.e, Site Speed, Crash Rate, API
Performance, etc.), Customer Feedback (i.e., App Rating, Quantum Metric, Medallia, etc.) and/or
other appropriate metrics.
Product Value, Cross-Functional Teaming, and Stakeholder Management
· As a part of the cross-functional team, collaborates closely with engineering, design, engineering,
architecture, operations, and other team members using agile practices.
· Interface and partners with Product Strategy to communicate progress, insights, and risks across the business, specifically with key stakeholders.
· Collaborate with business partners to deeply understand their business strategies and outcomes.
their teams are driving to ensure business perspective is reflected and communicated to product
teams.
· Identifies and communicate product dependencies and assemble teams to identify solutions.
Grow and Develop the Team
· Sets a positive culture by growing, coaching, and setting expectations on ways of working for team
members. This is done through providing actional feedback, modeling leading practices, time
investment in junior team members, and continued collaboration.
Required Qualifications:
- 7+ years required experience as Product Owner or Product Manager.
- 7+ year of experience in agile product development.
- 7+ years required experience in software product management, with demonstrated success in building large-scale consumer facing products
Preferred Qualifications:
- Prior working experience in managing Patient facing Health products
- Prior working experience with a software development team in an agile environment
- Ability to drive cross functional teams to alignment in the midst of ambiguity
- Strong negotiation, organizational, management, analytical and people skills
- Data-driven decision making and quantitative analysis skills
- General understanding of core programming and computer science concepts
- Experience with Jira
- Able to coach and mentor junior team members
Education:
Bachelor’s degree in business, Technology, Finance, Engineering, or related field or equivalent work experience
Pay Range
The typical pay range for this role is:
$118,450.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 01/09/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
