Why Patients Need You
Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.
What You Will Achieve
You will help Pfizer SAP ERP build and support its information technology solutions. You will leverage your technical skills to design, develop, implement support, and maintain solutions which satisfy the short term or long terms needs of Pfizer. You will work on systems architecture and application infrastructure to deliver results. As a Senior Manager, your advanced knowledge of the principles and concepts in the SAP BASIS discipline and comprehensive knowledge of other disciplines will enable you to maintain Global SAP solutions and support future business initiatives.
In this position you will participate in the day to day BASIS support of Pfizer's SAP systems. This includes workday hours support as well as on call/after-hours responsibilities. The SAP Basis tasks include, applying OSS notes, migrating changes through the system landscapes, researching technical issues through searching SAP's Service Marketplace, performing daily system health checks, and applying system support packs.
As administrator the candidate will address both operational and projects activities.
How You Will Achieve It
- Apply advanced knowledge of the principles, concepts and theories of SAP Basis administration and SAP system monitoring.
- Apply comprehensive knowledge of principles and concepts in other SAP disciplines.
- Take appropriate risks to advance innovative processes and methodologies based on comprehensive business and technical knowledge.
- Work independently or on small teams using knowledge and work experience to achieve desired results.
- Work may be indirectly reviewed through consultation and agreement with others, rather than by formal review with supervisor.
- Interpret internal/external business challenges and best practices and recommend improvements to products, processes or services.
- Develop ideas and work with other Solutions Delivery and Technical teams to identify opportunities for technology alignment, efficiency gains and process improvements.
- Drive process improvements to improve resiliency, efficiency and accuracy of SAP Basis operations.
- Communicate technical design, business processes and strategy to functional and technical teams as required.
- Ensure that customer expectations have been met through delivery of services or projects.
- Communicate project status, milestones and issues to project stakeholders and sponsors.
- Manage / mitigate risk by working with the functional and technical teams to resolve conflicts and remove impediments.
- Make decisions within general business line, functional lines and technical lines.
Qualifications
Must-Have
- Bachelor's Degree in Information Technology or related field
- 10 years of SAP BASIS Administration experience
- Advance knowledge of SAP system monitoring (Solution Manager, Focused Run, etc.)
- Advanced knowledge of SAP ABAP and Java system administration, including patching and upgrades.
- Advanced knowledge of SSL and certificate management
- Advanced knowledge of SAP HANA database systems
- Deep understanding of systems and information architecture
- Knowledge and experience working on global enterprise systems
- Knowledge and experience working with API's
- Ability to contribute to the development and delivery of technology roadmaps aligned to Pfizer Digital strategies
- Strong analytical and problem resolution skills
- Strong communication and presentation skills
- Fluency in English
- Strong interpersonal skills and experience working within a team environment across business functions to influence a desired outcome
- Good stakeholder relationship management skills
- Innovative mindset with strong delivery-oriented values
- Strong knowledge of SharePoint, Teams, Microsoft Office Suite
- Willingness to work nights and weekends to implement systemic changes with a minimum of impact to business operations.
Nice-to-Have
- Master's degree
- Relevant pharmaceutical industry experience
- Familiarity with SAP RISE
- Familiarity with SAP PaaS and SaaS solutions such as SAP Analytics Cloud, IBP, Commerce Cloud, Service Cloud, Advanced Financial Close
- Good understanding for what the business customers expectations are and what their preferences are and how Digital technologies fit in
Work Location Assignment: On Premise
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business Tech
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What We Do
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Why Work With Us
We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.
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