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Alight Solutions

Sr. Support Engineer

Reposted 3 Days Ago
Be an Early Applicant
In-Office
Sector 1, Mogappair, Chennai, Tamil Nadu
Mid level
In-Office
Sector 1, Mogappair, Chennai, Tamil Nadu
Mid level
Develop and manage software solutions, architect applications, build front-end designs, write APIs, troubleshoot, and collaborate with data scientists.
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Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

 

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

 

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

 

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

 

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

 

Learn more at careers.alight.com.

Responsibilities:

This is full US overlap hours (India Night Shift) – 8 PM IST till 4:30 AM IST.

• 6-10 years of experience in handling PROD support Java/J2EE application (Core Java, Spring framework & Spring Boot ).

• Indepth experience on New Relics Monitoring and Alerts, Application Code debugging and logs analysis.

• Experience on Java 1.8 (preferred), NoSQL DB, mango DB, PostgreS

• Experienced on Git code version repository 

• Effective communication skills, ability to work well in a collaborative, team environment.

• Fluent spoken and written English and experience in communicating with end customer

  • Knowledge on Web service calls using SOAP API, REST API.
  • Good knowledge of Development IDE, JIRA, Agile Process, Code Repository, Deployment tools and Migration processes.
  • Works on enhancement request from clients
  • Works on client go live activities
  • Works on any bug fixes support
  • Provide Primary on call support
  • Work as shadow on call support
  • Major Release migration support.
  • Managing and tracking JIRA tickets. Doing RCA.
  • Common SNOW Incident Diagnostic Techniques and monitoring

Work Environment

  • This is a Hybrid Work Role where you are expected to be in office three days a week

 

Alight requires all virtual interviews to be conducted on video.

 

Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

 

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

 

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

 

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].

 

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.   In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.

 

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their  recruiter.

 

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

 

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

 

 

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 


DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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Top Skills

Angular
Apache
CSS
Elk Stack
HTML
Java
JavaScript
Jquery
Kafka
Kubernetes
Lambda
MongoDB
Ms Sql
MySQL
Node.js
React
S3
Splunk
XML

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