The Sr. Specialist - Process Transformation will lead Continuous Improvement Programs across various functions, identify process bottlenecks and variations using Lean Six Sigma methodologies, and support various initiatives while tracking key performance indicators.
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Job description
- Responsible in leading Continuous Improvement Programs across various functions. The candidate will serve as the Business Partner by championing the identification of process bottlenecks and variations through Lean Six Sigma methodology and tools.
- Responsible in supporting countries on different value stream and other initiatives (track results of the initiatives/KPIs, etc.)
Preferred skills
- Process Improvement
- Business Process Management
- Process Mapping/Realignment/Reengineering
- Lean/Six Sigma
- Failure Mode Effect Analysis (FMEA)
- Value stream map (VSM)
- Customer journey mapping
- Cost per unit calculations
- Hypothesis testing
- DMAIC/PDCA Methodology
- Proficient in Microsoft excel based data analysis
- Proficient in business case formulation and presentation skills
- Insurance domain knowledge and prior experience in Insurance is a must have.
- BSA supporting life insurance will also qualify for this role. Candidates can be shortlisted from BA/BSA profile, we can decide at the time of calibration if they have process improvement bent of mind.
Qualifications
- Preferably from Mathematics/Statistics/Engineering background when it comes to education
- At least Green Belt Certified and Practitioner, with minimum of 5-8 projects
- With experience in process streamlining related to insurance or other fintech, working experience with a consulting firm in insurance domain will be an added advantage
- Minimum experience in process improvement domain 5 years, over all experience 10-15 years
Responsibilities
- The candidate is responsible for the design and creation of data collection plan across business functions. The candidate will
serve as the Business Partner by championing and identification of process bottlenecks and variations through Lean Six
Sigma methodology and tools. He/she will lead process improvement projects with minimal supervision.
Job Category:
Project Management - Process
Posting End Date:
30/03/2025
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