Manage and enhance Salesforce Sales Cloud and Experience Cloud, including architecture, configurations, automations, integrations, permissions, data quality, reporting, and user support. Lead medium-to-large Salesforce projects from requirements gathering through stabilization, partnering with business, finance, legal, sales, and client services teams. Manage DocuSign and other integrations, troubleshoot issues, conduct data updates, train users, and provide technical guidance.
We are currently looking for a colleague to join our Salesforce Team. As a Sr. Salesforce Administrator, you will be responsible for supporting our ongoing Salesforce implementation, driving archictectural changes, and managing the change requests of internal customers. At Digital Turbine, Salesforce serves as the source of truth for customer master data, with integrations with Oracle ERP, DT’s proprietary revenue platforms, BI, Workday (HRIS), etc.
Your Role
• Maintain and enhance our Sales Cloud and Experience Cloud environments to meet evolving business requirements.
• Own aspects of various Salesforce projects including architectural changes
• Partner with Sales, Client Services, Business Operations, Legal, and Finance teams to deliver high-impact solutions.
• Collecting, challenging, evaluating and documenting business requirements
• Leads medium-to-large projects from initiation through post-go-live stabilization.
• Manage Organizational permissions, User Accounts, roles and permissions
• Architect scalable configurations, flows, automations, and system integration
• Identify and eliminate friction points increasing efficiency and reducing manual effort.
• Develop customized reports, dashboards, and monitoring processes to ensure high data quality
• Facilitate end-user success through troubleshooting, executing mass data updates/imports, and providing technical guidance
• Own the management of DocuSign and other key third-party integrations
• Provide trainings to new users and for new functionalities
Your Skills
• SFDC expert with minimum 5 years of professional experience with Salesforce
• Certified Salesforce Advanced Administrator; additional certifications are a plus
• Proven track record with Salesforce Sales Cloud implementations and complex integration projects.
• Knowledge / hands-on experience with DocuSign, Marketing Hubspot, or Salesforce development is a plus
• Familiarity with Salesforce CLI and GitLab is preferred
• Excellent communication skills to clearly explain complex technical and process concepts to executive, business, and technical audiences
• Proactive, end-to-end ownership mindset with high levels of engagement
• Ability to thrive in a fast-paced environment and adapt to frequent changes
• General knowledge of AI technologies and an interest in how they can be leveraged to optimize business processes and workflows
• Experience with agile methodologies
• Fluent in Business English
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