SRE III

Job Description
There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
We are actively seeking a highly skilled and motivated software engineer, to join our Site Reliability Engineering team. As a Site Reliability Engineer III at JPMorgan Chase within Risk Technology - Limits Management, you will apply your software and systems engineering experience to solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities

• Writes high-quality, maintainable, and well-tested software to develop reliable and repeatable solutions to complex problems
• Collaborates with product development teams to design, implement, and manage CI/CD pipelines to support reliable, scalable, and efficient software delivery
• Partners with product development teams to capture and define meaningful service level indicators (SLIs) and service level objectives (SLOs)
• Develops and maintains monitoring, alerting, and tracing systems that provide comprehensive visibility into system health and performance
• Participates in design reviews to evaluate and strengthen architectural resilience, fault tolerance, and scalability
• Upholds incident response management best practices, champions blameless postmortems, and continuous improvements
• Debugs, tracks, and resolves complex technical issues to maintain system integrity and performance
• Champions and drives the adoption of reliability, resiliency and software engineering best practices, leading by example

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Experience building production-grade software in at least one programming language such as Java, Python, or Go
• Experience in writing unit tests and integration tests using tools such as JUnit, Mockito, or PyTest
• Experience working with relational and NoSQL databases
• Proficient knowledge of Java with a strong understanding of the Java programming language, including object-oriented programming concepts, and the JVM
• Proficient knowledge of distributed systems, and reliability patterns for achieving redundancy, fault tolerance, and graceful degradation
• Proficient knowledge of networking concepts, including TCP/IP, routing, firewalls, and DNS
• Proficient knowledge of Unix/Linux, including performance tuning, process and memory management, and filesystem operations
• Familiarity with DevOps practices and tools for continuous integration and continuous deployment (CI/CD), such as Github Actions, Docker, Kubernetes, GIT, branching strategies and SemVer
• Experience analyzing, troubleshooting, and supporting large-scale systems

Preferred qualifications, capabilities, and skills

• Familiarity with observability and monitoring tools such as Prometheus, Grafana, or OpenTelemtry
• Familiarity with cloud technologies such as AWS or GCP, including deployment, management, and optimization of cloud-based applications
• Familiarity with performance and chaos testing tools such as Gremlin, Chaos Mesh, and LitmusChaos
• Experience working in the financial/fintech industry

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.