Ensure availability, performance, scalability, and reliability of production systems. Monitor systems with observability tools, define SLIs/SLOs, lead incident management and RCAs, automate operations via IaC, and support CI/CD pipeline stability and improvements.
- Job Summary
- The Site Reliability Engineer (SRE) is responsible for ensuring the availability, performance, scalability, and reliability of enterprise platforms and applications. The role focuses on monitoring, automation, incident management, and continuous improvement, working closely with engineering and DevOps teams to build resilient and highly available systems.
- 2. Key Responsibilities
- Ensure high availability and reliability of production systems and services
Monitor system health using observability tools (logs, metrics, traces)
Define and track SLIs, SLOs, and SLAs to measure system performance
Lead/support incident management, root cause analysis (RCA), and post-incident reviews
Automate operational tasks and implement Infrastructure as Code (IaC) practices
Support and improve CI/CD pipelines for stable and efficient releases
3. Skills & Competencies - Technical Skills
- Cloud Platforms: Azure
Monitoring & Observability: Prometheus, Grafana, Splunk, ELK, Datadog
Containers & Orchestration: Docker, Kubernetes
CI/CD Tools: Jenkins, GitHub Actions, GitLab CI, Azure DevOps
Infrastructure as Code: Terraform, Ansible, CloudFormation
- 2. Key Responsibilities
- Ensure high availability and reliability of production systems and services
Monitor system health using observability tools (logs, metrics, traces)
Define and track SLIs, SLOs, and SLAs to measure system performance
Lead/support incident management, root cause analysis (RCA), and post-incident reviews
Automate operational tasks and implement Infrastructure as Code (IaC) practices
Support and improve CI/CD pipelines for stable and efficient releases
3. Skills & Competencies
- Technical Skills
- Cloud Platforms: AWS / Azure / GCP
Monitoring & Observability: Prometheus, Grafana, Splunk, ELK, Datadog
Containers & Orchestration: Docker, Kubernetes
CI/CD Tools: Jenkins, GitHub Actions, GitLab CI, Azure DevOps
Infrastructure as Code: Terraform, Ansible, CloudFormation
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Zensar Technologies Chennai, Tamil Nadu, IND Office
1A, 9/1A, 2nd Floor, MGR Main Road, Kodandarama Nagar, Perungudi, Chennai, Tamil Nadu, India, 600096
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