The Role
Job Description:
Job Responsibilities:
- Responsible for maintenance, support and deployment of the JDE One World/EnterpriseOne.
- Perform day-to-day support, administration and problem resolution of the applications. Also responsible for the daily maintenance, patch updates and testing.
- OMW installation, setup and project promotion and administration.
- Server and client package build and deployments.
- Apply ESUs, ASUs, Updates and Service Pack upgrades.
- JDE Administration of security, print, batch queues, performance tuning and monitoring via SAW
- Create and manage environments, path codes and instances.
- Monitor and manage application system performance and availability.
- Provide complete and timely support for end users.
- Keep current and up to date with application architecture, ESU and service pack releases, functionality, and other CNC components.
- Interact extensively with the other IT support.
- Proactive performance tuning & risk mitigation.
Additional responsibilities include:
- Assist with the roll out of additional modules.
- Assist with the roll out of JDE to additional business units.
Skills:
- 5+ years JD Edwards CNC implementation and administration experience.
- Minimum 1 full EnterpriseOne install in an Intel/SQL Server environment.
- 2+ years of Web Sphere or OAS and JAS experience.
- 2+ years’ experience with Oracle 12c database or greater.
- Direct experience supporting JDE EnterpriseOne applications preferred.
- Good verbal and written communication skills.
- Experience working directly with end users.
- Must have worked in an environment that practiced change control and version management in a production environment.
- EnterpriseOne upgrade experience a plus.
- Knowledge of the JD Edwards One World Technical Foundation tools a plus.
The Company
What We Do
When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade or the user does not know how to do something, Likewize provides the solution. Trusted by the world’s largest brands, telcos, and banks, looking after approximately a billion of our customers’ customers. We operate in over 30 countries, resolving 250 million problems each year across insurance, warranty, repairs, trade-ins, recycling and premium tech support.
