As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
- Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
- Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.
Location: Remote in India
Role Description:
We are seeking a Staff Supply Chain Analyst with advanced reporting and analytics expertise and a deep proficiency in Power BI tools to join our team. In this senior role, you will not only provide critical insights through robust data research and reporting but also serve as a facilitator within the analytics function—mentoring team members, establishing team-wide best practices, and guiding end-to-end analytics projects to drive insight guided choice-making in the Operations team.
Your work will directly impact internal stakeholders and external customers—including Merchants, Finance, and Operations teams—by delivering reports and dashboards that enable smarter, faster choices. Working with these stakeholders, you will be responsible for identifying opportunities to improve the efficiency of our standard operating procedures, and building technical solutions to deliver on our stated goals.
This role reports to the Director of Supply Chain Analytics and is a key bridge between stakeholders and technical teams, combining deep business knowledge, insightful thinking, and l collaboration to enhance how ShipBob uses data to grow and improve.
What you’ll do:
- Design, build, and maintain tooling for use by on the floor warehouse associates and fulfillment center partners to enhance standard workflows and improve efficiency.
- Build predictive models using advanced statistical models and machine learning to drive a more proactive vs reactive operating culture.
- Develop proof of concept tools and processes to support key accounts and initiatives where there may be gaps in our existing product feature set.
- Develop and promote reporting and data governance best practices, standards, and processes across the analytics team to ensure quality, consistency, and efficiency.
- Mentor and support other team members, providing technical guidance, peer reviews, and professional development.
- Collaborate with the Enterprise Data team to build enhanced unified data models to democratize and promote source of truth metrics and data models.
- Respond to ad hoc data requests and insights, supporting operational needs and strategic initiatives as they arise.
- Foster strong partnerships with cross-functional teams and stakeholders, ensuring analytics work is aligned with company goals.
- Leverage and implement AI tools like Copilot to automate and streamline analytics tasks.
- Other duties/responsibilities as necessary.
What you’ll bring to the table:
- Bachelor of Science in Computer Science, Engineering, Statistics or Similar required.
- 6+ years of experience in core data/business analytics using SQL/Power BI/Excel.
- Able to work with stakeholders and customers to understand their needs and own development of reporting and data supported solutions to address these specific needs and use cases.
- Creative problem solver, ability to handle multiple projects, and excellent work ethic needed.
- Able to thrive in a dynamic startup environment and can navigate the ambiguities that come with it.
- Familiarity with supply chain operations and fulfillment processes preferred.
Perks & Benefits:
- Medical, Term & Accidental Insurance
- All Purpose Leave (casual & sick time): 12 days
- Earned Leave: 15 days
- Public Holiday: 12 days
- Generous Maternity & Paternity Leave
- Quarterly Wellness Day
- Work From Home Allowance
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
#LI-SA1
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
