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GE Healthcare

Staff Technical Product Manager

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In-Office
Bengaluru, Karnataka
In-Office
Bengaluru, Karnataka

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Job Description SummaryIn this role, you will be crucial in executing Software Subscription product onboarding initiatives and supporting process excellence for the GEHC International region. You will collaborate closely with business stakeholders within various regions and SBUs, process leads, and cross-functional teams to refine onboarding workflows, improve efficiency, and establish key performance indicators (KPIs). Your ability to analyze, optimize, and standardize processes will be critical in ensuring a seamless onboarding experience while aligning with business priorities and regulatory requirements.
GE HealthCare, a leading global innovator in medical technology and digital solutions, is committed to improving lives during critical moments. Join us to unlock your ambition, transform ideas into impactful realities, and contribute to a healthier world where every voice matters and every difference makes a difference.

Job Description
Job Description

Roles and Responsibilities:

  • Partner with cross-functional teams and regional business stakeholders to drive SaaS product onboarding, ensuring smooth execution and adherence to best practices.

  • Develop and maintain structured process maps and guidelines that facilitate efficient onboarding of digital solutions onto the SaaS platform.

  • Conduct fit/gap assessments to evaluate current processes, identify efficiencies, and recommend targeted improvements.

  • Establish baseline KPIs, track performance metrics, and refine success benchmarks in collaboration with key business leaders.

  • Work alongside process leads to document, refine, and enhance SaaS digital artifacts, ensuring they align with overarching strategic objectives.

  • Ensure adherence to industry regulations, compliance frameworks, and internal governance policies while fostering continuous process enhancements.

  • Engage with leadership and key stakeholders to align process standardization efforts with broader objectives.

  • Monitor process performance, provide data-driven insights, and support ongoing refinements to enhance SaaS onboarding effectiveness.

  • Collaborate with process analysts to maintain accurate documentation and improve visibility using tools like Celonis.
     

Required Qualifications:

  • Bachelor’s degree in Business, Engineering, Information Systems, or a related field (Master’s preferred) with 10+ years of overall experience.

  • Minimum 3 years of experience in process improvement, digital transformation, or SaaS onboarding

  • Excellent functional knowledge or domain knowledge like Finance, supply chain or services etc.

  • Good in analytics skills with demonstrated expertise in defining, measuring, and refining KPIs to evaluate process effectiveness.

Desired Characteristics:

  • Excellent communication and leadership skills

  • Proven experience in process improvement and digital transformation, with a strong track record of leading successful projects.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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#Hybrid

Additional Information

Relocation Assistance Provided: Yes

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