State Customer Marketing Manager

Job Title: State Customer Marketing Manager

About the Function:

Our Marketing team are creators, helping to build and nurture some of the world’s most loved brands. We craft amazing connections with people around the world to celebrate our brands’ legacies and reimagine them for the world today, and into the future.

Everything we do is underpinned by a deep understanding of our consumers, behaviours, trends, and technologies. Using our genius and creativity, we unlock our brands’ uniqueness, understand their purpose, and put them at the heart of celebrations everywhere. Together, we’re celebrating diversity and challenging stereotypes through our advertising and marketing. Wherever your talents lie, from Design to Consumer Planning, you’ll be celebrated and supported in our inclusive culture.

About the role:

1 Business delivery

• Support the cluster deliver the NSV and market share objectives.
• Plan and finalize the annual budget with cluster head and RCMH for customer marketing plan and prepare  Quarterly Brand Wise Activity Calendar with Pre M&E details
 

2 Executing customer marketing strategy  

• Execute the customer marketing initiatives and activations in coordination with regional marketing team and state sales team.
• Execute brand communication options at various channels as per brand imperatives.
• Understand the state nuances in channels which are used in designing local programs keeping in mind brand, channel and micro channel.
• Ensure the sales team is aligned to the marketing activity and standards and conduct training on QDVP3 & Score updation with parameter wise analysis.
• Conduct market visits and make visibility and launch plan to achieve WOD results
• Finalize godowns as per EHS compliance and get required approvals on budget and allocation
• Evaluate and finalize vendors and retailers and ensure their performance meets the brand agenda
• Design and finalize schemes (channel, coverage etc) and gifts for the promotion activities
•  Ensure adherence of all the brand channel activities as per the plan and take necessary corrective action to meet the customer marketing agenda including brand activation' promotor, retailer and  vendor management; outlet and godown selection; and training.

3 Activation  

•  Coordinate for different activities like In Pack / On Pack promotion, signage & activation follow up with sales team (on-trade & off-trade) & regional marketing team.
•  Plan and execute the display / counter salesman scheme in the state from POSM deployment to market execution.
• Co-ordinate with vendors to oversee execution of signage in the state. Support the team in the choice of outlets for implementation.
• Coordinate with HO/Units for POSM order placement and deployment

4 Tracking and M&E  

• Monitor and evaluate performance and TTL usage(brand/channel) to define actionable learning for improvement and ensure recodring of the same in the winning activation portal
• Provide feedback to the regional marketing team and sale team for improvement.
• Map competition activities and take counter action on the same
• Drive seamless route to consumer effectiveness by proper check, outlet wise tracking & scoring is done Quantitative 5 Promoter Management   • Handle promoter management - PJP planning in BI Portal, coordination with the manpower agency for claim settlement etc. Promotion uploading in BI portal.
• Coordinate for promoter performance within the town and plan the incentives
• Plan selection and regular training intervention for the promoters in the state. Qualitative

Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.

Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you. 

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.