The Strategic Account Manager is responsible for new business development, managing key accounts, and ensuring customer satisfaction. This role involves driving sales targets, upselling D&B products, maintaining client relationships, and managing account receivables. The manager will also liaise with operations for timely delivery and provide regular updates to clients.
Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
Designation: Strategic Accounts Manager
SBU: DUNS Registered Solutions (CBIG Sales)
Key Responsibilities-
- New business development and managing key accounts.
- New customer acquisition in assigned territory and complete ownership of existing accounts.
- Ensure desired retention rates on the existing account base.
- Provide industry updates/D&B updates on products, literature, at regular intervals to clients and maintain a constant relationship with the existing customers.
- Explore opportunities of upselling accounts through Cross- Sell/Upsell via other D&B product & offerings.
- Daily reporting and managing all sales activity for self and team.
- Would be responsible for driving individual and team targets.
- Periodic Meetings with the customers (newly onboarded and existing).
- Responsible for the overall accounts receivables, document collection for the allotted accounts.
- Always ensure process adherence and error free timely delivery of projects.
- Liaising with the operations team for a smooth delivery of the end-product and ensuring the service expectations of the customers are met.
- Maintaining the data/client contact details in appropriate data warehouses hygienically.
- Progress Reviews and Forecasting Reports are filed periodically as required by the management.
- Regular update of all the activities in the tools provided and track the movement of all such activities.
Key Requirements-
- MBA or any post-graduation with relevant experience of 2.5 -4 years in new client acquisition and handling key accounts and at least 1-2 years of experience in handling a team.
- Strong experience in B2B sales/corporate sales.
- Experience in complete sales cycle.
- Should not have apprehensions to travel beyond city limits for the interest of business.
- Strong record of achieving sales year on year.
- Proven selling skills, especially handling key accounts.
- Should have good knowledge of the local commercial and Industrial Belts.
- Ability to comprehend and analyze financial statements.
- Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment.
All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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