Huron Logo

Huron

Tagetik Consultant

Job Posted 20 Days Ago Posted 20 Days Ago
Be an Early Applicant
In-Office
4 Locations
Senior level
In-Office
4 Locations
Senior level
The role involves providing technical and functional support for CCH Tagetik projects, managing tickets, leading support sessions, and ensuring operational success for clients.
The summary above was generated by AI

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. 
Join our team as the expert you are now and create your future.

Huron is seeking a dedicated and experienced Senior Associate to join our Digital Managed Services (DMS) support team, with a specialization in CCH Tagetik and experience across leading Enterprise Performance Management (EPM) solutions. This role focuses on hypercare support, ticket resolution, and long-term client success. The ideal candidate will have a strong background in end-to-end EPM implementations, solution architecture, and collaboration across global teams.
As a Senior Associate, you will provide technical and functional support for post-implementation Tagetik projects. You will manage and triage tickets, lead hypercare and client-facing support sessions, and work alongside a global team to ensure smooth operations. Your experience implementing cloud and on-premises EPM solutions and your ability to resolve complex client issues will be critical to success

Responsibilities:

  • 7+ years of experience in finance technology or consulting, with at least 5–8 end-to-end EPM implementations as a solution architect or lead.
  • Hands-on experience with CCH Tagetik or other leading EPM tools such as Oracle EPM, OneStream, or Anaplan.
  • Deep functional expertise in financial close, consolidation, planning, budgeting, forecasting, and financial reporting.
  • Deliver post-implementation support for CCH Tagetik, including incident resolution, and change requests.
  • Manage the ticket lifecycle: assign, monitor, resolve, and escalate support issues while maintaining SLAs.
  • Serve as a client point of contact, proactively identifying issues, delivering resolutions, and managing expectations.
  • Lead and collaborate with global delivery teams across North America, Europe, India, and Singapore.
  • Train and mentor junior team members; contribute to knowledge management and process improvement.
  • Participate in release management, patch deployment, configuration changes, and user training.
  • Translate business and technical requirements into scalable support models and system fixes.
  • Document and track issues and solutions to improve future response times and reduce repeat incidents.
  • Conduct root cause analysis and drive system stability through proactive monitoring and adjustments.
  • Participate in ongoing enhancement projects and drive continuous improvement for supported solutions.

Preferences:

  • Proven experience working within a global delivery model, coordinating with remote teams across time zones.
  • Excellent client-facing and problem-solving abilities, with strong communication and stakeholder management skills.
  • Strong ability to document solutions, lead meetings, and translate technical details into business-friendly language.
  • Adaptable and eager to learn new technologies, tools, and delivery methodologies.
  • Bachelor’s degree in a relevant field or equivalent practical experience.
  • Willingness to travel up to 80% as needed.

.

Position LevelSenior Associate

CountryIndia

Top Skills

Anaplan
Cch Tagetik
Onestream
Oracle Epm

Similar Jobs

Yesterday
Hybrid
Pune, Mahārāshtra, IND
Senior level
Senior level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The candidate will manage cash and banking operations, oversee monthly closings, perform reconciliations, and coordinate audits with cross-functional teams.
Top Skills: BlacklineExcelMicrosoft WordNetSuite
Yesterday
Hybrid
3 Locations
Senior level
Senior level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Automation Engineer designs and implements scalable applications and infrastructure in AWS, utilizing Go and Python. Responsibilities include CI/CD pipeline operations and team collaboration.
Top Skills: AWSBitbucketBootstrapCi/CdDjangoDockerEmberFastapiGainsightGitlabGoJenkinsKubernetesPythonReactSalesforce Service CloudSplunk
Yesterday
In-Office
Pune, Mahārāshtra, IND
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
Lead multiple software engineering teams, ensure product quality, improve customer satisfaction, manage roadmaps and drive continuous improvement initiatives.
Top Skills: Data ProtectionDistributed SystemsSecurityStorage

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account