Job Description
The Issue Management Team (IMT) maintains an oversight on all Issues raised on CORE by the TCoE through testing of controls. IMT ensures adherence to the Issue Management Standard, consistency and accuracy in the Issue Recording on CORE, as well as consistency in the Severity Rating for Issues.
Job Summary:
As an Associate, Reporting and Business, you would play a crucial role in for the TCoE Issue Governance and Reporting function by analyzing data, generating reports, and providing insights to support decision-making processes. This will include regular interaction and collaboration with Senior and Executive Leadership across the firm.
Job responsibilities:
- Collect and analyze data from various sources to identify trends, patterns, and insights
- Interpret complex data sets and provide clear, actionable recommendations
- Collaborate with cross-functional teams to understand business needs and objectives
- Develop and maintain reports and dashboards to track key metrics for TCoE (including Execution and Issues) in a timely and accurate manner
- Ensure data integrity and accuracy
- Manage and maintain databases and data systems as needed
- Implement best practices for data analysis and reporting
- Act as a liaison between technical and non-technical teams to ensure data-driven decision-making
Required qualifications, capabilities, and skills:
- Bachelor's degree or equivalent in Business / Finance / Data Science or a related field
- 5+ years as a Business Analyst, Data Analyst, or similar role
- Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Power BI)
- Knowledge of industry-specific data and trends
- Excellent analytical and problem-solving skills
- Strong communication and presentation skills
- Ability to work independently and collaboratively in a team environment
- Attention to detail
Preferred qualifications, capabilities, and skills:
- Exposure to Controls, Compliance or Audit work will be preferred
- Preferred Experience with statistical analysis and data modeling
- Familiarity with programming languages such as Python or R
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
