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Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Assistant Manager will support technology services operations at MetLife, contributing to various projects and team coordination responsibilities.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Unit Manager for Technology Services will oversee IVR applications, manage projects, and ensure alignment with customer service strategies while maintaining operational efficiency.
Top Skills:
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Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Assistant Manager in Technology Services will be involved in updating and managing technology-related services in a financial context.
Description and Requirements
Job Responsibilities
1. Expense Management
o Annual planning cycle / Rolling Forecasts
§ Development annual budgets and monthly rolling forecasts with variance commentary reporting
§ Front end discussions with Service Delivery and Functions to prepare annual budgets and monthly forecast
o Monthly Performance
§ Ensure all expense variances are accurately reported and in line Business / Management expectations
§ Ensure all Financial information and drivers are tracked for Management reporting
§ Track and report all financial & non-financial drivers
§ Periodic variance analysis and reviews working with budget owners.
o Partner with central team for all consolidation and monthly variance reporting
2. Business performance Analysis & Reporting
o Monthly Financial Performance reviews and reporting pack preparation and circulation for MORs
o Variance analysis, closure and trending analysis against previous months and budgets support for Corporate submissions
o Preparing reporting packs and various other adhoc decision support/ review reports and analysis.
o Facilitate and support any new projects
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Job Responsibilities
1. Expense Management
o Annual planning cycle / Rolling Forecasts
§ Development annual budgets and monthly rolling forecasts with variance commentary reporting
§ Front end discussions with Service Delivery and Functions to prepare annual budgets and monthly forecast
o Monthly Performance
§ Ensure all expense variances are accurately reported and in line Business / Management expectations
§ Ensure all Financial information and drivers are tracked for Management reporting
§ Track and report all financial & non-financial drivers
§ Periodic variance analysis and reviews working with budget owners.
o Partner with central team for all consolidation and monthly variance reporting
2. Business performance Analysis & Reporting
o Monthly Financial Performance reviews and reporting pack preparation and circulation for MORs
o Variance analysis, closure and trending analysis against previous months and budgets support for Corporate submissions
o Preparing reporting packs and various other adhoc decision support/ review reports and analysis.
o Facilitate and support any new projects
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
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