Team Member - Global Liquidity and Account Shared Services (GLASS)

Job Description
J.P. Morgan Payments Liquidity Solutions and Account Services provides advanced solutions for clients to manage their global operating liquidity. Our product set operates globally in real-time to support our most complex clients as they manage their liquidity across legal entities, geographies, currencies and time-zones. Our product suite includes deposit, money market funds, cash concentration, notional pooling, virtual accounting, JPM Coin and ONYX products, e-wallet and embedded banking.
As a Global Liquidity and Account Shared Services Team Member III within J.P. Morgan Payments Liquidity Solutions and Account Services, you will be responsible for performing product set up, data maintenance, breaks investigation, inquiries management and reporting, and transaction monitoring of cash concentration and investment products. You will also be involved in various initiatives and projects, and will have the opportunity to collaborate with stakeholders to identify and recommend solutions to issues and client requirements. This role requires a high degree of customer focus, strong analytical skills, and the ability to effectively manage tasks in a volume and deadline-promoten environment.
Job Responsibilities:

• Performs set-up, onboarding and maintenance of products into various systems and applications. Monitors completeness of transactions across various systems and applications
• Generates, analyzes and curates various reporting activities to both internal and external stakeholders. Conducts research and investigation to help resolve accounting breaks
• Performs research and investigation to answer inquiries from internal and external stakeholders
• Performs initiation of payments instructions for various business purposes. Monitors multiple workflow queues to ensure requests are actioned upon timely
• Initiates and leads proactive engagement with various stakeholders to resolve various problems and issues. Leads and supports product and system testing across various systems and applications
• Provides support and active engagement in various initiatives and projects. Escalates and highlights issues to senior leadership and relevant stakeholders in a timely and effective manner
• Actively supports and delivers team and organizational initiatives and projects
• Manages and facilitates meetings with stakeholders and partners
• Collaborates and partners with stakeholders to identify RCA and recommend solutions to issues and client requirements
• Provides support to management for administrative and adhoc deliverables

Required qualifications, skills, and capabilities:

• Bachelor degree required
• Has positive outlook, strong interpersonal skills, and a great collaborator
• Demonstrates strong analytical skills and excellent comprehension skills. Possesses training agility and displays resourcefulness and ownership in learning
• Is a quick-learner and highly adaptive to the ever-changing business culture and landscape. Detail-oriented, must have proven track record on quality of deliverables
• Has strong organization skills; demonstrates competence on priority setting and task management while maintaining strong accuracy in a volume and deadline-driven environment
• Must have strong emotional and mental flexibility to effectively deal with pressure and stress
• Has a high degree of customer focus and follows through on commitments.
• Fluent in verbal, written and conversational English.
• Exemplifies corporate professionalism in all communications. Able to communicate and partner effectively with various individuals and teams across all levels within the organization.
• Proficient in MS Office: Excel, PowerPoint, Word.

Preferred qualifications, skills, and capabilities:

• Degree in Finance, Accounting, Economics or any Business-related courses

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.