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MSX International

Techline Agents (RTS & PTS)

Posted 2 Days Ago
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In-Office
Chennai, Tamil Nadu
Mid level
In-Office
Chennai, Tamil Nadu
Mid level
The role involves providing technical expertise in vehicle repairability, utilizing diagnostic tools, and ensuring customer satisfaction in the automotive industry. Applicants should have strong communication skills and a background in automotive services.
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Company Description

Company Overview:
https://www.msxi.com/en/
At MSX International, we’ve been partnering with le    ading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.

Job Description

  • Technical expertise in vehicle repairability
  • Previous experience as a service technician or field expert is an asset
  • Experience as a Techline and areas related to customer satisfaction in the automotive industry
  • Diagnostic tools, and process knowledge. (OBD, CONSULT III+, DRV, Midtronics, Borescope, compress meter)
  • Multicultural and cross-functional mindset
  • Ability to communicate on all levels to dealers, RBUs, NSCs, Techline Engineers and management inside and outside the organization

Qualifications

  • Good written and oral English skills, including industry terminology; and fluent in at least one European language (B1 level)
  • Strong interpersonal and communication skills
  • Ability to work both independently & as part of a team

Additional Information

  • Experience in the automotive or equivalent industry
  • Mechanical or electrical technician degree and Master Tech (or industry equivalent) certifications

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.

Top Skills

Borescope
Compress Meter
Consult Iii+
Drv
Midtronics
Obd

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