SigNoz Logo

SigNoz

Technical Account Executive

Posted 9 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in India
Mid level
Remote
Hiring Remotely in India
Mid level
Own the full customer lifecycle from discovery and technical demonstrations through deal execution and customer success. Design OpenTelemetry instrumentation strategies, customize observability dashboards, address technical, security, finance, and legal evaluations, and support engineering teams. Feed customer insights into product improvements and help build scalable Sales and Customer Success processes. The role requires strong technical knowledge of cloud platforms, containers, Kubernetes, observability tools, and excellent written and verbal communication.
The summary above was generated by AI
About SigNoz

SigNoz is an open source observability platform built on OpenTelemetry: logs, metrics and traces in one tool. It's designed for an era where agents and humans run observability together. We are a YC company with 32K+ GitHub stars, used by engineering teams in many countries.

About the role

You own sales for India, APAC and Europe: from the first reply to a signed contract, a smooth migration and the first expansion.

This is not a hand-off role. You run discovery and the demo yourself, answer the technical questions you can. A forward deployed engineer helps on complex proofs of concept, but you run the deal.

Being based in India lets you cover APAC mornings and European afternoons.

What you will own
  1. Pipeline. Respond to inbound leads (demo requests, high-potential sign-ups, self-hosted users who need an enterprise license) within one business day, and get them on a call. Run outbound to target accounts, reaching several people per account.

  2. Discovery and demo. Find out what triggered the search, the hard constraints (self-hosted or cloud, data residency, volume, budget), who decides and by when. Then pitch within those constraints.

  3. Closing. Size deals from real usage, write the proposal, run a proof of concept with clear success criteria, and get through security reviews, DPAs and procurement.

  4. The first 90 days of the customer. See the customer through onboarding and migration off their old tool

  5. Forecast hygiene. Every call ends with a booked next step. HubSpot is up to date every week, with realistic close dates.

  6. Voice of the customer. Bring patterns from deals back to product and marketing.

What success looks like
  • 30 days: You can demo SigNoz end to end on your own (traces, logs search, dashboards, alerts, cloud vs self-hosted). You know our pricing well enough to size a deal. You've taken over all inbound for your regions.

  • 90 days: You've closed your first deals and run discovery and demos without backup. Your pipeline is real, and the forecast matches what closes.

  • 12 months: You consistently hit your number and have a repeatable playbook for India, APAC and Europe that the next AE can pick up.

Who we think fits
  • 4-8 years in customer-facing technical roles at a B2B devtools, cloud, data or observability company. Experience as a sales engineer, solutions architect or consultant, or technical account manager preferred

  • You've sold to technical roles. You can name deals you closed or were the technical lead on: their size, the competition, and what you did to win.

  • Ability to understand technical terms and concepts like Kubernetes

  • You write and speak clearly, in a few words.

Bonus points
  • Experience at an observability or data infrastructure company

  • You've been an early sales hire at a startup

Why SigNoz
  • A product engineers already choose. Most deals start with a team that is already using SigNoz or open source.

  • Own a region. You set the playbook for India, APAC and Europe.

  • Work directly with the founders. Fully remote, backed by YC and leading Bay Area VCs.

Similar Jobs

2 Months Ago
Remote
Senior level
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
The Pre-Sales Solutions Engineer leads technical discovery, designs and executes POCs, advises on architectural needs, triages issues, and collaborates with teams to ensure customer success and continuous engagement throughout the project lifecycle.
Top Skills: DockerHTTPJavaScriptKubernetesPythonSipTypescriptWebrtc
2 Months Ago
Remote
Senior level
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
The Solutions Architect will lead enterprise deployments, ensure technical success for customers, and contribute to product improvements. Responsibilities include architecture design, post-sales support, technical problem-solving, and customer engagement.
Top Skills: DockerJavaScriptKubernetesPythonRust
Yesterday
Remote
Senior level
Senior level
Information Technology • Consulting
Own and refine the product backlog, translate business objectives into user stories and acceptance criteria, coordinate Agile ceremonies, clarify requirements for engineering, resolve delivery blockers, validate completed features, and align functionality with UX designs and business outcomes. The role collaborates closely with Product Management, design, SMEs, and distributed engineering teams developing an asset and inventory management platform.
Top Skills: Aha!Barcode ScanningErpGherkinJIRARfidSaaS

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account