Technical Author

• Great Place to Work® Certified
  Flatirons Solutions has been consistently recognized as a Great Place to Work by the Great Place to Work® Institute for four consecutive years, reflecting our strong culture of trust, collaboration, and employee empowerment.
• Top 25 Safest Workplaces
  We are proud to be named among the Top 25 Safest Workplaces by Kelp for three consecutive years (2023, 2024, and 2025), demonstrating our ongoing commitment to employee safety and well‑being.
• Recognized as a Safe Place to Work
  In 2025, Flatirons Solutions was officially recognized as a “Safe Place to Work” by CecureUs, reinforcing our focus on secure, inclusive, and people‑first workplace practices.

Key Responsibilities

• Write procedures and technical documentation to fulfill multiple customers’ applicable writing specifications: technical accuracy is compulsory.
• Revise technical content of existing manuals specified by engineering specifications.
• Coordinate all phases of the manual processes, from source data, organizing and interpreting content, ordering art and incorporating the parts list.
• Reviews manufacturer's drawings, and other data relative to operation, maintenance, and service of equipment.
• Studies blueprints, schematics, drawings, parts lists, specifications, mock-ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
• Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
• Understand and adhere to all requirements of the Quality Management System and the Information Security Management System
• Other duties may be assigned

Competency

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. Capable of writing detailed theory of operation.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.      

Skills, Knowledge & Expertise

• Associates degree in technical/electronics; or three years related experience and/or training; or equivalent combination of education and experience. 
• Experience with S1000D, ATA2200 and/or MIL-SPEC specifications. 
• Previous use and/or knowledge of Adobe Framemaker, Quicksilver and/or Arbortext Editor required. .
• Ability to read, analyze, and interpret technical procedures, technical manuals, illustrated parts lists and schematics . Ability to write technical manuals, procedure manuals and service bulletins.
• Ability to effectively present information and respond to questions from managers, team members, and customers. Familiar with AECMA Simplified English.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.. 

Computer Skills

• To perform this job successfully, an individual should be proficient in one or more of the following applications: MS Word, Framemarker, Interleaf, SGML based desktop publishing software

Job Benefits

About
At Flatirons Solutions, we play a critical role in keeping aircraft safe, serviceable, and—most importantly—flying. Our software ensures that more than 350 million passengers travel safely every year. If you’re passionate about technology, innovation, and solving real-world challenges that make a difference, you’ll feel right at home here.Who We AreWe’re a global team of nearly 400 professionals across the U.S., Canada, Europe, and India, united by a shared mission: Turning Content into Knowledge. At Flatirons, you’ll join a diverse group of thinkers, builders, and innovators who thrive on autonomy, creativity, and collaboration. We value curiosity and initiative—every idea counts, and every contribution moves us forward.We offer competitive salaries and comprehensive benefits, flexible work environments and remote opportunities, and a culture that values both excellence and balance.What We DoWe use cutting-edge XML and 3D technologies to transform complex technical data into powerful tools that help aviation and aerospace professionals do their jobs with precision and confidence. Our industrial AI Scope platform delivers intelligent visual work instructions and remote expert technology directly, transforming how the aviation industry manages information. Together our solutions ensure that maintenance teams and manufacturers have the right information at the right time—supporting safe, compliant, and efficient operations across the globe.Our Customers & PartnersOur customers include some of the world’s largest airlines and most successful aerospace and defense manufacturers. We help Manufacturers produce and manage technical data for aircraft, engines, and components and Airlines streamline and deliver mission-critical maintenance and operational information.Together, we’re transforming how the aviation industry manages information and ensures safety.Why Join Flatirons?When you join Flatirons, you’re not just taking a job—you’re joining a mission to shape the future of aviation and aerospace. You’ll have the freedom to innovate, the support to grow, and the opportunity to see your work make a global impact every day.We’re looking for curious minds and passionate problem-solvers who want to make technology work smarter for the world’s most vital industries.Equal Opportunity EmployerFlatirons Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion or belief, sex, sexual orientation, gender identity, disability, age, marriage, civil partnership, pregnancy, maternity, or protected veteran status.