Technical Director / Principal Architect - Commerce

Bounteous boasts a long-standing track record of ideating, co-innovating, and

implementing award-winning solutions and driving best-in-class results. Our success starts with hiring the right people, in the right roles, at the right time to strategize, analyze, design, engineer, and market for some of the world’s biggest brands.

We are seeking a Technical Director with a deep background in Commerce to join

our growing team in the Consumer Business Unit with a focus on CPG, Retail and

Travel and Hospitality, Restaurant & convenience industries. As Technical Director at Bounteous, you will work to understand the challenges, needs, and constraints of clients and create and drive a technical solution and roadmap to support a client's business goals. You will serve as a client's technical partner throughout an engagement. Great candidates will be able to direct the design of large-scale solutions from conception to completion, mentor and inspire technical teams, and lead client workshops around technical strategies and solutions. The best candidate will demonstrate the ability to define and solve the most challenging technical problems and work in a fast-paced environment across multiple clients.

Role and Responsibilities

• Serve as a consultative technologist to our clients - working with clients to better understand their challenges and goals, recommending possible solutions, and building consensus around architecture and digital capabilities
• Capable of architecting and driving technical solutions in the CPG, Retail, and Travel and Hospitality sectors both for B2C, D2C and B2B. Responsible for driving platforms selection/implementation, data management/data flow, rollout strategies and all 3rd-party integrations typically found in enterprise-level Commerce implementations
• Lead technical design and architecture discussions across cross-functional teams
• Drive the execution of technology projects by facilitating scrum meetings, managing technical dependencies and proactively surfacing and managing risks
• Lead technical workshops or other discussions with clients and Bounteous team members
• Collaborate with peers in other Bounteous competencies, such as Strategy, Marketing and Experience Design, to help define solutions for our clients
• Help our clients define, measure, and quantify the value of an architecture/digital platform
• Leverage expertise across the technical team to identify optimal solutions for our clients
• Contribute to thought leadership to Bounteous and the broader tech community
• Define and model our culture and atmosphere, quality of work, and growth for the next generation of team members

Attributes of Successful Candidates

• Comfortable with working with problems that aren't well defined and working with clients to better understand and define their challenges and needs in support of driving appropriate solutions
• Thorough knowledge of the solution architecture and development process, including conceiving, planning, documenting, and leading tech delivery on large technical projects and programs
• The ability to understand and communicate architectural principles, best practices, patterns, and software development lifecycle Ability to lead client workshops and meetings
• Excellent oral and written communications skills
• A great attention to detail, with an ability to work clearly, concisely, and quickly; the ability to multi-task and meet tight deadlines
• A desire to learn, and adapt to, the latest technologies
• Creative problem-solving skills with the ability to make things happen with limited oversight

Preferred Qualifications

• BE/MCA Computer Science or related fields or self-taught programmer
• A minimum of 5+ years of experience driving and delivering technical solutions involving complex Commerce challenges with medium-to-large cross-disciplinary teams
• 5+ years of experience architecting solutions and helping a team deliver against an architectural vision
• 5+ years of experience building and leading teams, and mentoring and coaching direct reports
• Strong Program Management experience is preferred. Clear understanding of and experience with Agile methodology
• Experience designing solutions using modern architectural approaches and concepts - such as microservices, API-first, cloud-native and composable
• Experience with and understanding of major cloud platforms (AWS, Azure, GCP), their benefits, and their offerings
• Systems integration experience - including API design/development/management and familiarity with middleware solutions, such as iPaaS
• Familiarity with DevOps best practices - including configuration management, IaC and approaches/tools for CI/CD
• Experience integrating Commerce platforms to an OMS, CRM and ERP required
• Experience with data management platforms (such as PIM, MDM, etc.) and data governance is a plus
• Experience with Identity Management, Federated Identities or other OAuth technologies
• Experience with consumer loyalty services
• Experience with web based networking, troubleshooting and performance
• Consulting/agency experience is preferred
• Experience in estimating, planning, and staffing project work
• Excellent communicator with all levels of leadership, management, and team to achieve desired outcomes and build strong alliances and relationships