At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.
Join the Pros!
James Electric Motor Services Ltd. is a Western Canadian industry leader in providing replacements, repairs, installation, maintenance and retrofits for pumps, electric motors, fans and blowers. For over 50 years, James Electric has been a customer driven organization that strives to provide excellent customer service, quality parts, service and repairs from our Calgary based facility.
The Technical Inside Sales Rep (Pumps) will be responsible for providing superior customer service to customers over the phone, via email or in person. Responsibilities include assessing the customer needs promptly and efficiently, making product recommendations, providing accurate information regarding the product details, taking sales orders and ensuring that delivery times and information are recorded accurately to ensure that we exceed the customers’ expectations.
What’s in it for you?
Regular business hours Monday to Friday
Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
Career development and training opportunities
Life insurance, disability and wellness program
Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
Paid vacation and sick time and day off on your birthday!
Bonus programs that include annual performance and profit sharing
Employee discounts on top brands of plumbing and HVAC/R products
Education reimbursement for employees
Employee referral program
Safety shoe reimbursement
What you will do:
Completing the order process which includes generating sales orders, sourcing products, invoicing after closing sale
Generating quotations both within and outside the point of sales system
Providing all required information to complete a RFQ or tender
Confirms details of delivery according to scheduled times and commitment dates
Verifies all items are available for the customer as scheduled
Ensure customers are provided with accurate pricing, inventory, and delivery information
Required to make sales calls to new and existing customers to maintain relationships and to cultivate additional business
Responding to customers’ requests and inquiries in a timely manner
Responsible for achieving sales targets and objectives as set by manager
Required to understand customer needs and promote and offer product knowledge to customers
Follow up on outstanding work orders and estimates
Adheres to company safety policies and regulations
Work within a quality management system
What you will bring:
3 to 5 years of experience in pump sales within a business-to-business environment, including:
In-line close and split coupled
Base mounted close and split coupled
Booster packages
Technical knowledge of additional pump types, such as sump, sewage and effluent, circulator, jet, irrigation, turbine, and liquid transfer
Technical knowledge of electric motors, fans, and blowers is an asset
Ability to read and interpret pump data sheets and quote correct pumps based on specifications
Strong ability to identify customer requirements through effective questioning
Experience working with vendors to coordinate supply and delivery timelines that meet customer deadlines
Knowledgeable about industry products
High level of commitment to exceptional customer service and building effective customer relationships
Excellent telephone and interpersonal communication skills
Demonstrated initiative and ability to work collaboratively in a team environment
Highly organized with strong prioritization and multi-tasking skills
Valid Class 5 driver’s license
Forklift experience is an asset
Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.
Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
