Technical Program Manager - Macro Technology/CEM

Job Description
Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in Macro Tech/CEM, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job responsibilities

• Develops and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversees complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Fosters strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Guides the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Champions continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

Required qualifications, capabilities, and skills

• Extensive experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
• Proven experience as a Technical Program Manager or similar role in a technology-driven environment.
• Strong understanding of software development life cycle (SDLC) and agile methodologies.
• Excellent project management skills, with a track record of successfully managing complex technical projects. Able to manage multiple projects simultaneously and prioritize tasks effectively.
• Strong leadership and interpersonal skills, with the ability to influence and motivate cross-functional teams.
• Excellent problem-solving and analytical skills.
• Ability to manage a team of agility leads/scrum masters to deliver department roadmaps.

Preferred qualifications, capabilities, and skills

• Experience with project management tools such as JIRA, Microsoft Project.
• Knowledge of cloud technologies and platforms (e.g., AWS, Azure, Google Cloud).
• Experience in CIB Markets Tech a plus
• Bachelor's degree in Computer Science, Engineering, or a related field. Master's degree preferred.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.