About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Immediate hiring
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today!
What can you expect in a “Technical Manager, Talent Acquisition” role with TaskUs:
The Senior Operations Manger, Talent Acquisition is a senior leadership role responsible for overseeing and driving the strategic and operational excellence of the talent acquisition function within an organization. This position focuses on managing a team of Talent Acquisition Operations Managers, optimizing end-to-end recruitment processes, implementing scalable solutions, and leveraging data analytics to drive insights and improvements. The senior manager collaborates with stakeholders at all levels to align talent acquisition strategies with business objectives.
Required Qualifications:
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Strategic Leadership: Provide strategic direction and leadership for the talent acquisition operations function. Develop and execute a comprehensive talent acquisition operations strategy aligned with the organization's talent acquisition goals and overall business objectives.
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Team Management: Lead and manage a team of Talent Acquisition Operations Managers. Set performance goals, provide guidance and mentorship, conduct performance evaluations, and foster a high-performing and collaborative team environment.
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End-to-End Process Optimization: Oversee and optimize end-to-end recruitment processes, including job requisition management, sourcing strategies, candidate screening, interview coordination, offer management, and onboarding. Continuously improve processes to enhance efficiency, reduce time-to-fill, and improve the quality of hires.
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Data Analytics and Reporting: Develop and maintain recruitment metrics, analytics reports, and dashboards to measure the effectiveness of talent acquisition strategies, track key performance indicators (KPIs), and provide actionable insights. Utilize data-driven approaches to identify trends, optimize processes, and make informed decisions.
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Technology and Systems Management: Evaluate, implement, and manage recruitment technologies and systems, including applicant tracking systems (ATS), recruitment marketing platforms, and other relevant tools. Stay updated on emerging technologies and industry trends to drive operational excellence and enhance recruitment capabilities.
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Compliance and Policy Adherence: Ensure compliance with applicable labor laws, regulations, and company policies throughout the talent acquisition process. Collaborate with legal and HR teams to establish and update recruitment-related policies, procedures, and practices in alignment with compliance requirements.
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Vendor Management: Manage relationships with external vendors, such as job boards, recruitment agencies, background check providers, and assessment vendors. Evaluate vendor performance, negotiate contracts, and ensure compliance with service level agreements.
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Candidate Experience: Lead initiatives to enhance the candidate experience, ensuring a positive and consistent journey from application to onboarding. Collaborate with recruiters, hiring managers, and HR teams to implement strategies that foster engagement, communication, and feedback throughout the recruitment process.
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Stakeholder Collaboration: Collaborate with recruiters, HR teams, hiring managers, and other stakeholders to align talent acquisition strategies with business objectives. Provide guidance and support on operational aspects of recruitment, including process improvement, technology adoption, and compliance.
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Continuous Improvement: Drive a culture of continuous improvement within the talent acquisition operations function. Stay updated on industry best practices, emerging trends, and innovative recruitment solutions. Proactively identify opportunities to enhance operational efficiency, optimize candidate experience, and drive continuous improvement in recruitment processes.
Preferred Qualifications:
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Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience). Advanced degree or professional certifications are a plus.
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Extensive experience in talent acquisition, recruitment operations, or a related field, with a focus on strategic leadership and operational management.
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Strong knowledge of end-to-end recruitment processes, applicant tracking systems (ATS), and recruitment technologies.
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Proficiency in data analysis, metrics reporting, and utilizing recruitment analytics to drive insights and improvements.
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Solid understanding of employment laws, regulations, and compliance best practices.
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Excellent leadership, communication, and stakeholder management skills.
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Strong project management capabilities, including the ability to lead and execute complex projects with cross-functional teams.
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Strategic mindset with the ability to align operational strategies with talent acquisition and organizational goals.
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Innovative and forward-thinking mindset, staying updated on industry trends and emerging technologies to drive recruitment excellence.
Work Location / Work Schedule / Travel: Office Based
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
