The Technical Trainer will educate customers on Verkada's product suite, conduct training sessions, and provide industry insights while maintaining training data and evaluations.
Who We Are
ResponsibilitiesVerkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.
Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.
Founded in 2016, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 30,000+ customers across 70+ countries.
- Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the training.
- Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.
- Describe Verkada solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper Verkada products for Physical Security and deployment, and relating these training topics to real world install scenarios.
- Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market.
- Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
- Observe and evaluate results of training programs.
- Keep and report data on completed courses, absences, issues etc.
- Execute training sessions, workshops, etc. in groups or individually with 50-60% travel involved.
- 2+ years of experience as a Technical Trainer, Solutions Engineer or other customer/partner facing technical roles.
- Bachelor's degree in Networking, IT Security, Computer Engineering, Information Technology or Information & Computer Technology from an accredited university.
- Strong background in Computer Networking required: experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems.
- Outstanding written and verbal English communication skills.
- Highly motivated, entrepreneurial and enthusiastic with excellent follow-up and follow-through.
- Able to work and adapt to a fast-paced and ever-evolving workplace and company.
- Genuine excitement for software/hardware products, Cloud Security and IoT devices and can speak to how they work.
- Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP.
Verkada is committed to fostering a workplace environment that prioritises the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs
- Medical, optical, dental, and hospital coverage
- Paid parental leave policy & fertility benefits
- Life and Disability coverage
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy meals provided daily
- Commuter benefits
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Top Skills
Cloud Security
Dhcp
Dns
Firewalls
Https
Iot
It Security
Nat Devices
Networking
Ssl
Tcp/Ip
Vlans
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