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Millicom (Tigo)

Telemarketing Supervisor

Job Posted 16 Days Ago Posted 16 Days Ago
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In-Office
Zona 12, Guatemala
Mid level
In-Office
Zona 12, Guatemala
Mid level
As a Telemarketing Supervisor, you will oversee the telemarketing and sales team, ensuring quality service and achieving sales targets. Responsibilities include monitoring performance, providing support, maintaining sales records, and coordinating promotional activities.
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Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you!

We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.

Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.

This is your opportunity, come and be part of Sangre Tigo!

Apply right now!

Telemarketing Supervisor

Funciones: Supervisar y coordinar directamente las actividades del equipo de telemercadeo y ventas, buscando garantizar la calidad y eficiencia en los servicios brindados a nuestros clientes por medio de los diferentes canales de telecomunicaciones.

 

Responsabilidades: • Monitorear el desempeño del equipo de ventas para garantizar que se cumplan los objetivos planteados • Asesoramiento y apoyo al personal de televentas en casos complicados • Mantener un registro de las compas, ventas, inventarios y requisiciones • Elaboración y presentación de informes sobre los alcances de ventas • Coordinar actividades para la promoción de ventas

Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. 

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