We are hiring!!!
This is an entry-level position in the US healthcare Revenue Cycle Management (RCM) process, focused on AR (Accounts Receivable) calling. The role involves managing denials, rejections, requests for additional information, and following up with insurance companies. The ideal candidate should be keen to learn about denial management, appeals, and CPT coding.
· Manage denials, rejections, and additional information requests from insurance companies.
· Follow up with insurance companies to check the status of claims.
· Initiate calls or verify claim status and other information through payer websites.
· Contact insurance companies to seek further explanation for denials and underpayments.
· Prepare appeal packets for submission to payers when necessary.
RequirementsRequired Skills:
· 0-6 Month of experience in AR calling for US Healthcare (Freshers are welcome).
· Basic understanding of Revenue Cycle Management (RCM) processes & US Healthcare.
· Strong communication skills for interacting with insurance companies and patients.
· Analytical and problem-solving abilities.
· Willingness to work in a night shift.
Already having work experience in international voice process, customer support, BPO field is added advantage.
