SHAI Health Jobs

Trainee AR Caller

SHAI Health

Trainee AR Caller

Posted One Month Ago

Be an Early Applicant

In-Office

Pallikaranai, Injambakkam, Chennai, Tamil Nadu, IND

Entry level

In-Office

Pallikaranai, Injambakkam, Chennai, Tamil Nadu, IND

Entry level

Entry-level AR Caller role supporting US healthcare revenue cycle management. Responsibilities include managing claim denials, rejections, underpayments, and information requests; contacting insurance companies by phone and payer websites; verifying claim status; investigating denial explanations; and preparing appeal packets. Candidates should understand basic RCM and US healthcare processes, communicate effectively, analyze problems, and work night shifts. Freshers are welcome, while international voice process, customer support, or BPO experience is preferred.

The summary above was generated by AI

We are hiring!!!

Position Overview:

This is an entry-level position in the US healthcare Revenue Cycle Management (RCM) process, focused on AR (Accounts Receivable) calling. The role involves managing denials, rejections, requests for additional information, and following up with insurance companies. The ideal candidate should be keen to learn about denial management, appeals, and CPT coding.

Key Responsibilities:

· Manage denials, rejections, and additional information requests from insurance companies.

· Follow up with insurance companies to check the status of claims.

· Initiate calls or verify claim status and other information through payer websites.

· Contact insurance companies to seek further explanation for denials and underpayments.

· Prepare appeal packets for submission to payers when necessary.

RequirementsRequired Skills:

· 0-6 Month of experience in AR calling for US Healthcare (Freshers are welcome).

· Basic understanding of Revenue Cycle Management (RCM) processes & US Healthcare.

· Strong communication skills for interacting with insurance companies and patients.

· Analytical and problem-solving abilities.

· Willingness to work in a night shift.

Preferred Skills:

Already having work experience in international voice process, customer support, BPO field is added advantage.

Similar Jobs

Optum

IPDRG - Trainer

Yesterday

In-Office

Chennai, Tamil Nadu, IND

Senior level

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics

Trains and mentors inpatient coding professionals on ICD-10-CM/PCS, MS-DRG, APR-DRG, documentation, reimbursement, compliance, and payer requirements. Develops training materials, SOPs, and reference guides; tracks performance through audits and quality reviews; supports complex coding cases, provider documentation education, DRG validation, and coding clarification; and incorporates regulatory and Coding Clinic updates into ongoing instruction.

Top Skills: Aha Coding ClinicApr-DrgAuditing PlatformsCmsEmr/Ehr SystemsHealthcare Rcm SystemsIcd-10-CmIcd-10-PcsMs-DrgUhdds

Optum

Service Delivery Manager

2 Days Ago

In-Office

Chennai, Tamil Nadu, IND

Senior level

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics

Manages personnel, performance, client relationships, operational metrics, budgets, and service delivery for assigned healthcare projects. Leads teams of 60 or more through managers and team leads, resolves conflicts, improves processes, reduces costs, develops retention strategies, and supports operational planning. Provides coaching, stakeholder communication, and input into systems and procedure improvements.

Top Skills: Lean Six Sigma

Optum

Assistant Manager

2 Days Ago

In-Office

Chennai, Tamil Nadu, IND

Senior level

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics

Manages Payment Integrity Operations teams, ensuring productivity, quality, compliance, and service targets are achieved. Coaches and develops employees, supports onboarding, identifies process and error-reduction opportunities, drives automation and cost optimization, manages escalations, prepares accurate reporting, and communicates process gaps and improvement plans to leadership. The role also handles sensitive HIPAA information and coordinates with onshore partners and support functions.

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.