Transition Lead

Management Level

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.  

EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide.

Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK.

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role

As a Transition Lead, you will play a pivotal role in managing and executing transition activities within the organization. This includes coordinating and overseeing the successful implementation of changes, ensuring minimal disruptions to ongoing operations. The ideal candidate must have strong leadership qualities, excellent project management skills, and a proven record of accomplishment of successfully guiding teams through transitions. This role is crucial during mergers and acquisitions, outsourcing arrangements, process re-engineering, technology implementations, and other business changes.

Business Function

EQ India team works closely with the EQ Group functions across UK and US to provide operational support to Shareholder Solutions, Pensions Solutions, Investment Services, Employee Benefit Solutions, KYC Operations, Customer Experience Centre, Reconciliations, and Innovation. This service is delivered from our offices in India - based out of Chennai and Bangalore.

Core Duties and Responsibilities

• Project Planning, Management and Strategy:

• Develop a comprehensive transition plan, outlining the scope, objectives, timeline, resources, and risks involved in the transition process.
• Collaborate with relevant stakeholders, including senior management, project teams, and subject matter experts, to gather requirements and align on the transition strategy.
• Lead and manage transition projects from initiation to completion, ensuring adherence to timelines and budget constraints.

• Risk Management:

• Identify potential risks and challenges associated with the transition and develop mitigation strategies to address them.
• Regularly monitor the progress of the transition, and proactively resolve issues to ensure a smooth transition.

• Stakeholder Engagement:

• Communicate effectively with all stakeholders, keeping them informed about the progress, changes, and impacts of the transition.
• Communicate project updates, milestones, and outcomes to stakeholders at various levels.
• Engage with internal and external stakeholders to gather requirements, address concerns, and ensure alignment with organizational goals.
• Address concerns and queries from stakeholders in a timely and professional manner.

• Resource Coordination:

• Allocate resources effectively to ensure that the transition tasks are completed within the defined timeline.
• Collaborate with various teams and departments to secure necessary resources and support for the transition process.

• Change Management:

• Develop and implement change management plans to help employees and teams adapt to the new processes or systems during the transition.
• Provide training and support to employees to facilitate a smooth transition.

• Performance Measurement:

• Define key performance indicators (KPIs) to evaluate the success of the transition process.
• Monitor and report on KPIs to measure the effectiveness of the transition and identify areas for improvement.

• Documentation and Reporting:

• Maintain detailed documentation of the transition plan, progress, and outcomes.

Provide regular status reports to stakeholders and management, highlighting achievements and challenges.

• Quality Assurance:

• Monitor and evaluate the effectiveness of transition activities, identifying areas for improvement and implementing corrective actions.
• Ensure compliance with organizational policies and industry standards.

• Continuous Improvement:

• Identify lessons learned from the transition process and incorporate feedback into future transition projects.
• Continuously improve transition methodologies and best practices.

Competencies and Experience

• The candidate should demonstrate the following experience, skills and behaviours:
• Bachelor's degree in Business Administration, Management, or a related field. A Master's degree is a plus.                        

Benefits:

• Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
• 31 days + 9 bank holidays (UK).
• Comprehensive Medical Assurance cover.
• Two-way cab transport for staff working in UK & US shift.
• Maternity leave of 6 months full pay, 10days paid paternity leave.
• Accidental & Life cover 3 times of concerned CTC.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.