The User Experience Analyst is an entry level role, learning about, and contributing to, the research, analysis and design of digital products and systems.
User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally.
We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.
The UX Design Group’s primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.
Participate in meetings with users, clients, product sponsors and technology to understand project requirements.
- Contribute to UX research, IA design, user journeys, create personas
- Learn the importance of metrics/data to support decision-making
- Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches and solutions
- Participate in testing to validate and inform design decisions
- Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
- Apply a positive and constructive attitude to all feedback
- Use the approved design system
- Adhere to design standards and best practices
- Perform detailed handover to development teams, ensuring they have all they need to implement the designs
- Provide ongoing support to development, with regular UX review checkpoints as needed
- Keep up to date with the latest UX practices, innovations and tools
- Ensure all designs comply with ADA/WCAG standards for accessibility
- 3 - 4 years of relevant experience
- Strong attention to detail & analytical skills
- Excellent written and oral communication skills
- Basic experience with design tools, or willingness & ability to learn quickly
- Keen interest in, or knowledge of, banking or finance
- HTML/CSS Development Skills
- Bachelor’s/University degree or equivalent experience
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Job Family Group:
Technology
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Job Family:
Applications Development
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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Citi Chennai, Tamil Nadu, IND Office
C P Ramaswamy Road, Chennai, Tamil Nadu, India, 600018
