Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.
About Immo-Office: Immo-Office ovides mission critical software for property management services. Our platform supports related departments with maintenance and tenant management as well as safety / compliance and contractor management / operational insights. We are entering an exciting phase of growth with a complete modernization of our legacy application. This includes rewriting the product on a modern tech stack using AI assisted development workflows.
We are looking for a hybrid UX Designer / Product Owner who is energized by the opportunity to shape a new application from the ground up. This role is ideal for a creative visionary who also possesses the tactical discipline of a Product Owner—someone who can design the interface, manage the roadmap, and launch the brand.
About The Role As the UX Designer / Product Owner, you will bridge the gap between user experience, product requirements, and market presence. You will lead the discovery and specification of new features, owning the full lifecycle from visual design to backlog management.
You will be responsible for defining our next-generation Agentic UX, integrating multi-modal interfaces (Voice/Visual), and establishing design principles that ensure control and transparency in AI applications. Additionally, you will lead the branding and go-to-market visual strategy for the product rewrite.
Key Responsibilities
1. Product Design & Agentic UX Strategy
Design the New Agentic UX: Lead the creation of a modern, AI-integrated user experience. Design multi-modal interfaces that seamlessly blend Visual UI with Voice User Interfaces (VUI) to support first responders in high-stress environments.
AI Design Systems: Create and maintain design systems and principles focused specifically on control, transparency, and trust in AI applications.
Figma Mastery: Utilize Figma to create high-fidelity prototypes, wireframes, and design components that serve as the "source of truth" for engineering.
User Discovery: Lead UX research and feature discovery sessions to translate complex emergency workflows into intuitive design solutions.
2. Product Management & Roadmap Execution
Process & Tooling: Develop and implement the Product Design and Feature Requirements process. Establish the tooling ecosystem (Jira, Confluence, Figma) to streamline the flow from concept to code.
Roadmap Management: Own the product roadmap planning, ensuring alignment between design vision, engineering capacity, and business goals.
Requirements Management: Translate design concepts into detailed technical specifications, user stories, and acceptance criteria within Jira.
Backlog Ownership: Prioritize the product backlog, facilitate sprint planning, and work closely with engineering to ensure requirements are understood and delivered to spec.
3. Branding, Launch & Marketing
Brand Development: Expertly manage the Branding & Style Guide development for the new platform, ensuring a cohesive visual identity.
Product Launch Leadership: Lead product launch initiatives, coordinating with internal stakeholders to ensure a successful go-to-market strategy.
Marketing Assets: Create required marketing materials and manage the online product presence, including the design and development oversight of the product website.
4. Legacy Modernization
Rewrite Strategy: Identify gaps and inefficiencies in the legacy system and translate them into improved, modern UX solutions.
Parity & Enhancement: Balance the need for feature parity with the legacy system while introducing new, AI-driven capabilities.
Qualifications
Required
Experience: 3+ years of experience in a hybrid Product Design / Product Management role (or equivalent combination of roles).
UX Tooling Expert: Deep knowledge and expert proficiency in Figma for prototyping and design systems.
Requirements Management: Expertise in using Jira and Confluence for backlog management, documentation, and roadmap planning.
Multi-Modal Design: Proven experience designing multi-modal interfaces, specifically Voice (VUI) and Visual interactions.
AI Design Principles: Strong portfolio or experience creating design systems focused on AI transparency, user control, and trust.
Branding: Demonstrated experience in developing Brand Style Guides and marketing assets.
Communication: Excellent ability to bridge the gap between technical engineering requirements and visual design elements.
Nice to Have
Experience in the fire service, EMS, or public safety software industry.
Experience with Webflow, WordPress, or frontend technologies (HTML/CSS) for marketing site creation.
Background in cognitive psychology or human factors engineering (relevant for high-stress UX).
Familiarity with "Agentic" workflows and Generative AI application patterns.
Why Join Immo-Office
Shape the Future: Opportunity to define the UX and Brand of a major new product from the ground up.
High Impact: Your work will directly improve the workflow of property management teams and tenants as well as contractors and supporting agencies.
Hybrid Role: A rare opportunity to utilize both your creative design skills and your tactical product management skills in a single high-ownership role.
Stability & Growth: Backed by Banyan Software’s permanent capital model with the agility of a startup environment.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
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Protect yourself by following these steps:
- Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
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