The Velocity Specialist supports software implementations by assisting in configurations, testing, training, and client support. This role involves collaboration with project managers and the sales team to ensure successful deployments.
Job Description:
The Velocity Specialist will contribute to client success during software and solution implementations by assisting with needs assessments, supporting system configurations that align with business processes, helping to execute implementation plans, participating in testing and troubleshooting, providing training on implementation and workflows, and supporting clients during go-live activities.- Configure NextGen products based on requirements documentation and discussions.
- Assist project managers and the sales team by estimating efforts and assessing the feasibility of customer requirements.
- Provide feedback on customer-facing documents regarding their technical accuracy.
- Continuously learn about NextGen products, i.e. new product features, restrictions and limitations, best practices.
- Meticulously document new ideas, lessons learned and customer-specific knowledge in our internal knowledge base.
- Support existing NextGen implementations and work on customer’s support tickets through our technical support system.
- Serve as an expert for all questions around NextGen products.
- Communicate implementation progress and project status internally.
- Perform other duties that support the overall objective of the position.
- Bachelor’s Degree or currently working towards relevant degree
- Or, any combination of education and experience which would provide the required qualifications for the position.
- 1-2 years in a software implementation
- Relevant work experience, internship or co-op experience
Knowledge, Skills & Abilities:
- Knowledge of: Software knowledge with the ability to learn new software quickly with intuitive knowledge about how product features work.
- Skill in: Fast and high precision use of a mouse and keyboard. Strategic troubleshooting and thinking skills, effective skill working as a team player, strong communication skills (verbal, written).
- Ability to: Ability to create and validate configurations to test prior to deployment,.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
Nextgen Products
Software Implementation
Similar Jobs
.png)
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Biotech
The GRAIL Galleri Consultant will engage with physicians to promote the Galleri product, build relationships, and execute sales strategies for early cancer detection.
Top Skills:
Next-Generation Sequencing
Healthtech • Information Technology • Consulting
The Manager, Accounting oversees general accounting activities, ensures compliance with regulations, manages month-end closings, and prepares financial reports.
Top Skills:
ErpMicrosoft Office SuiteSAP
Healthtech • Information Technology • Consulting
The MLOps Engineer streamlines deployment and monitoring of machine learning models, ensuring efficient operations and infrastructure management while collaborating with data scientists and DevOps teams.
Top Skills:
SparkAWSAzureCi/CdDockerGCPKubeflowKubernetesMlflowNoSQLPythonSagemakerSQL
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
